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We're starting to think about upgrading from bb8 to bb 9. I'm tempted by the idea of installing to new hardware and so considering the archive / restore option (assuming of course the reported issues over the restoration will have been resolved in time.) What advice is there with respect to bringing across user accounts? Obviously snapshot, but what about if you're not using Snapshot? -------------------------------------------------- Gary Clay Learning Development Manager Learning Development and Innovation Staffordshire University Beaconside Campus Stafford ST18 0AD Telephone +44 (0) 1785 353648 e-mail [log in to unmask] The information in this email is confidential and is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, except for the purpose of delivery to the addressee, is prohibited and may be unlawful. Kindly notify the sender and delete the message and any attachment from your computer.