And in your letter to Fiona maybe you could put her right on the point about Tim Coates being Britain's leading expert on how to run libraries. There are many others out there who have far more experience and who would be able to claim that title. Whilst it is always useful to hear about how other sectors and businesses do things and hopefully we can learn from that, private sector practice does not always translate easily into the public sector. It would be interesting to see the 'back office' (I prefer the term 'frontline support' anyway) costs of Waterstones. I can't beleive they don't have any!
Shelagh Levett
Managing Director
Culture Counts Consultants Ltd.
----- Original Message -----
From: Mick Fortune
To: [log in to unmask]
Sent: Monday, January 31, 2011 5:11 PM
Subject: Re: missing millions in Somerset?
If you haven't already seen Tim's presentation it's available online at http://www.scribd.com/doc/47806043/Tim-Coates-presentation-about-the-Somerset-County-Public-Library-Service
Might I suggest that it's Somerset campaigners that need to hear your protests? Why not write to Fiona and tell her? I'm sure she'd be delighted to hear another point of view.
Mick
Mick Fortune
m. +44 (0)7786 625544
Make your voice heard in the public library debate!
From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Maggie Sumner
Sent: 31 January 2011 17:00
To: [log in to unmask]
Subject: Re: missing millions in Somerset?
Note that Somerset too is among the list of organisations holding a current BIC E4Libraries accreditation as a reflection of its back office efficiency.
Maggie Sumner
Honorary Fellow and Past Chair, National Acquisitions Group
On Mon, Jan 31, 2011 at 4:21 PM, David Tanner <[log in to unmask]> wrote:
"The same book going through a council purchasing system will cost £20
to put on the shelf, because it has to go through so many hands."
What??
If you use supplier selection, EDI and catalogue services, as you
should, how can you possibly add that amount of cost onto a £5.99
book?(Which we wouldn't pay 5.99 for anyway but a heavily discounted
price.) Our books are selected to a detailed spec by the supplier all we
do is unpack, receipt onto the LMS and send out to libraries within 48
hours. This efficiency has been reflected in us achieving E4 libraries
accreditation from BIC two years running. Am I alone in thinking that
this sounds like a headline grabbing figure rather than a true
reflection of how most modern library services operate?
--
David Tanner
Manager: Stock and Systems
Adult and Community Services (Information)
North Yorkshire County Council
Library HQ
21 Grammar School Lane
Northallerton
North Yorkshire
DL6 1DF
Tel: 01609 533814
Fax: 01609 780793
email: [log in to unmask]
At the moment I am reading Slipstream: A Memoir
by Elizabeth Jane Howard
http://www.guardian.co.uk/books/2002/nov/02/featuresreviews.guardianreview2
Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.
WARNING
Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.
This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.
North Yorkshire County Council s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.
Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.
If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Data Management Team ([log in to unmask]) who will process your request.
North Yorkshire County Council.
------------------------------------------------------------------------------
This email has been scanned by Netintelligence
http://www.netintelligence.com/email
------------------------------------------------------------------------------
______________________________________________
This email has been scanned by Netintelligence
http://www.netintelligence.com/email
