I would say the only thing they can insist on is that you comply with s.7 and s.8 of the Act. Therefore, you must communicate the information they are entitled to in 'intelligible form' and you must supply 'a copy of the information in permanent form'. The Data Subject has options to restrict the scope of the information provided, or to waive their right to a copy, but I cannot find any provision for them to specify the form in which the information is provided. That's your choice. The information clearly does not have to be provided in the same format as you hold it. For example, if you hold records on a database, you can (and almost always would) comply with a SAR by printing out the relevant information about that individual. Paul Ticher 0116 273 8191 22 Stoughton Drive North, Leicester LE5 5UB ----- Original Message ----- From: "Brenda Scourfield" <[log in to unmask]> To: <[log in to unmask]> Sent: Friday, January 14, 2011 10:08 AM Subject: SAR - format of reply Our policy is to never send any data by email. We may confirm receipt of a SAR or inform that a letter or data has been put in the post by email but that is all. My question is, can someone insist that we provide electronic copies of their data ? They are asking us to email anything that we may have, not provide it another electronic form. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^