Update – your guess is as good as mine. looks like the problem was actually brief and now is closed.
Entered on 02/12/2010 at 12:31:51 GMT (GMT+0000) by [log in to unmask]:
Ticket number: 20101202-123624 Ticket status: Update
Ticket type: Unscheduled Site: JANET core network.
Problem start: 20101202 04:35 UTC Ticket opened: 20101202 07:28 UTC
Ticket update: 20101202 12:28 UTC Problem fixer: Lucent
Problem ends: 20101202 05:35 UTC Ticket closed:
Ticket Summary: Routing instabalities on the JANET core network.
Problem Description:
Our monitoring tools indicated routing instabilities on the JANET core network between 04:35 and 05:35 UTC.
These instabilities caused 3 short outages of around 4 minutes within this window.
Affected:
JANET core network.
Actions (last updated at 20101202 12:28 UTC by DN):
Ticket updated to reflect change in description field.
Fix:
Time to Fix: 1:00
History:
20101202 12:28 UTC, David Neller:
Ticket updated to reflect change in description field.
20101202 11:37 UTC, Jason Eagling:
Ticket updated to reflect change in the trouble ticket description and problem end field.
20101202 11:37 UTC, Jason Eagling:
Ticket updated to reflect change in the trouble ticket description and problem end field.
20101202 10:11 UTC, Jason Eagling:
We are continuing to investigate this issue. We will update this ticket when we have information regarding the resolution.
20101202 10:11 UTC, Jason Eagling:
We are continuing to investigate this issue. We will update this ticket when we have information regarding the resolution.
20101202 08:47 UTC, Jason Eagling:
We are continuing to investigate the cause of this fault. This incident has been escalated to the highest priority. We will update this ticket when we have more information.
20101202 08:46 UTC, Jason Eagling:
We are continuing to investigate the cause of this fault. This incident has been escalated to the highest priority. We will update this ticket when we have more information.
20101202 07:43 UTC, Jason Eagling:
We are investigating. We will update this ticket when we have more information.
20101202 07:32 UTC, Jason Eagling:
We are investigating. We will update this ticket when we have more information.
JANET(UK) is a trading name of The JNT Association, a company limited
by guarantee which is registered in England under No. 2881024
and whose Registered Office is at Lumen House, Library Avenue,
Harwell Science and Innovation Campus, Didcot, Oxfordshire. OX11 0SG
Current Report To: JANET, Nick Moore
CC(s):
Query Information:
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JANET
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Email
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