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Hi all,

One of our web servers was not responding correctly, which was causing 503 errors for users directed to that web server. We have taken it out of the server pool whilst we diagnose why. 

Aspire is back to normal and responding correctly via the remaining servers in that pool. 

Thanks,

Chris

On 17 Dec 2010, at 11:51, Chris Clarke wrote:

Hi,

We're aware of this and our engineers are working on it. We'll keep you updated.

Thanks,

Chris

On 17 Dec 2010, at 11:46, Ian Haydock wrote:

Richard,
 
             Yes, we've logged it as well. Typical last day of term problems......
 
Ian


From: Talis Aspire Users [mailto:[log in to unmask]] On Behalf Of Cross, Richard
Sent: 17 December 2010 11:42
To: [log in to unmask]
Subject: Aspire returning 503 errors

Checking access to other tenancies (Sussex, Plymouth) following a problem on our own, it looks like Aspire is currently returning 503 Service errors.
 
See our own tenancy screengrab here: http://screencast.com/t/ZbChMeqOHP
 
Have logged an urgent service call with Talis.
 
Is everyone else seeing this?
 
Regards
 
Richard Cross
Resource Discovery and Innovation Manager
Libraries and Learning Resources
Hollymount House
Nottingham Trent University
Nottingham NG1 4BU
t: +44(0)115 848 4878
m: 07789 983916
 

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Head of Product
Talis Education

Talis Group Limited
Knights Court, 
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United Kingdom
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Direct Number: +44 (0)870 400 5423
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Head of Product
Talis Education

Talis Group Limited
Knights Court, 
Solihull Parkway,
Birmingham Business Park,
United Kingdom
B37 7YB

Direct Number: +44 (0)870 400 5423
Mobile Number: +44 (0)7595 022154
Office Number: +44 (0)870 400 5000



Please consider the environment before printing this email.

Find out more about Talis at http://www.talis.com/
shared innovation™

Any views or personal opinions expressed within this email may not be those of Talis Information Ltd or its employees. The content of this email message and any files that may be attached are confidential, and for the usage of the intended recipient only. If you are not the intended recipient, then please return this message to the sender and delete it. Any use of this e-mail by an unauthorised recipient is prohibited.

Talis Information Ltd is a member of the Talis Group of companies and is registered in England No 3638278 with its registered office at Knights Court, Solihull Parkway, Birmingham Business Park, B37 7YB.

Talis North America is Talis Inc., 11400 Branch Ct., Fredericksburg, VA 22408, United States of America.


To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
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