 |
 |
Hi Chris, When Blackboard 7.3 was released Windows 7 and JRE 1.6.0_22 didn't exist, so it can't be expected to work with those. If "Our problem is that as all University PC are currently moving to Windows 7" then you really should upgrade Blackboard (and any other applications) to a version that is compatible with Windows 7. Take Blackboard Academic Suite completely out of the equation, if you were talking about running an older version of MS office, or FrontPage 2002 would you expect that to work with windows 7? On another note ' Is anybody out their using V7.3 and getting reports of errors with JRE update 22?' there are some issues relating to SSL changes with update 22 which may be causing the 'problems' you are seeing. Check that if you are using SSL that it is correctly signed Blackboard 7.3 should work ok ish with IE8 as long as it's in compatibility mode. ===================== Turning on Compatibility Mode in Internet Explorer 8 Issue Some pages do not display correctly in Internet Explorer 8. Internet Explorer 8 is not certified with your version of Blackboard. Symptoms Page renders incorrectly in IE8, but is fine in Firefox and IE7. Background Info Internet Explorer 8 is not a certified browser in Blackboard 7 or older service packs in 8. In newer Blackboard releases, Internet Explorer 8 is certified "(Standards Mode Only)" and Compatibility View should not be used. Resolution In Internet Explorer: Select Tools Select Compatibility View Settings Add your institution's blackboard address Alternatively, if you are having problems with websites besides Blackboard, you can choose to check "Display all websites in Compatibility View" instead of explicitly adding your Blackboard website. Regards Garry -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Chris Poyser Sent: 10 December 2010 15:00 To: [log in to unmask] Subject: Bb 7.3 and Java updates Hello All We here at Canterbury Christ Church are using Bb V7.3.216.0 and I have just been informed by our Computing Department (Development) that some of our staff are having problems using Blackboard with the latest update of the JRE (V6 update 22) on Windows 7. This is on their home machines as the staff university machines are currently running update 20. Our problem is that as all University PC are currently moving to Windows 7 we will eventually be updated to JRE 6-22. Is anybody out their using V7.3 and getting reports of errors with JRE update 22? I have logged a ticket with Bb but have a strong feeling that the response will be to upgrade to V9.1 :-) Many thanks for any responses Chris ____________________________ Chris Poyser Faculty Learning Support Officer Learning Teaching Enhancement Unit Canterbury Christ Church University Tel: 01227 767700 ext 3927 Email: [log in to unmask] ***************************** For all Blackboard queries please email [log in to unmask] This email and any attachments may contain confidential and proprietary information of Blackboard that is for the sole use of the intended recipient. If you are not the intended recipient, disclosure, copying, re-distribution or other use of any of this information is strictly prohibited. Please immediately notify the sender and delete this transmission if you received this email in error.