As tuition fees are set to rise, so too are student expectations. How do we address and manage these accordingly? In the morning Kate Little (Academic Affairs Officer, University of Manchester) will give a talk on student expectations in general. Jon Purcell (University Librarian, Durham) will focus on postgraduate student expectations and how Durham library has responded. In the afternoon Dilys Young (Assistant Director, Northumbria University) will speak about the National Student Survey and how Northumbria has responded with a school-specific action plan. The day will include two workshops and plenty of opportunities for networking and questions.
Date & Time: Thu 16th December 10.00 am - 4.00pm.
Cost: £65 (+ VAT) including lunch & tea/coffee for CILIP institutional & individual members
£75 (+ VAT) including lunch & tea/coffee for non-CILIP members
The Venue: The event will be based in the Research Beehive, Level 2, Old Library Building, Newcastle University. There is good disabled access (Access Codes - W, G). The Old Library Building is marked '25' on the following map: http://www.ncl.ac.uk/about/visit/printablemaps/map-campus.htm
Directions to Newcastle can be found at http://www.ncl.ac.uk/about/visit/travel/ and the library is approx 15 minutes walk from Central Station.
Booking: To reserve a place, please book with Patricia Crosier ([log in to unmask]), Senior Assistant Subject Librarian, Library & Information Services, Teesside University, Middlesbrough, TS1 3BA - 01642 342702
This event is limited to 50 places, so bookings will be taken on a first-come, first-served basis.
Bookings must be made by 9th December to enable refreshments to be arranged.
