Hello Siobhan and Craig (and list), Apologies if my irony detector was temporarily switched off - but the tone of the discussion has at times descended to a bitterness that made a literal reading seem all too likely. I will get back in my box now and get on with the delightful task of modifying retention schedules. Going goggle-eyed from peering at spreadsheets for hours on end is enough to make anyone mislay their sense of humour ... Regards, Rachel. Rachel Hardiman Records Manager NHS Business Services Authority Bridge House 152 Pilgrim Street Newcastle upon Tyne NE1 6SN Tel: 0191 203 5351 Mob: 07776 498 791 Fax: 0191 244 6842 *** NHSBSA DISCLAIMER *** To save paper, and to help our environmental footprint, please view our e-mail disclaimer on our website at http://www.nhsbsa.nhs.uk/email Contact the list owner for assistance at [log in to unmask] For information about joining, leaving and suspending mail (eg during a holiday) see the list website at https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=archives-nra