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I would be interested in hearing from those of you who have managed service contracts for your Biochemistry or Haematology Services, what Key Performance Indicators you included in the contract and have they been of use? and are there any that you wished you had included? Tim Hogan Laboratory Manager Clinical Biochemistry Basildon and Thurrock University Hospitals NHS Foundation Trust 0845 155 3111 Ext 3036 [log in to unmask] <blocked::mailto:[log in to unmask]> www.basildonandthurrock.nhs.uk <http://www.basildonandthurrock.nhs.uk/> ============================================================================ This email has been processed by the Basildon and Thurrock University Hospitals NHS Foundation Trust email gateway. Any executable files or known viruses have been removed. If this message has been sent to you in error please securely discard the email, notify the sender and do not open any attachments or act on the contents. This email may be subject to the Data Protection Act 1998, the Freedom of Information Act 2000 and other relevant acts and regulations. Unless the contents are clinically confidential or otherwise exempt they may be subject to disclosure. We do not accept or send emails larger than 10MB. For more information contact the IT Department, Basildon and Thurrock University Hospitals NHS Foundation Trust on +44 1268 82 19 19 ============================================================================ ------ACB discussion List Information-------- This is an open discussion list for the academic and clinical community working in clinical biochemistry. Please note, archived messages are public and can be viewed via the internet. Views expressed are those of the individual and they are responsible for all message content. ACB Web Site http://www.acb.org.uk Green Laboratories Work http://www.laboratorymedicine.nhs.uk List Archives http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html List Instructions (How to leave etc.) http://www.jiscmail.ac.uk/