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Hi Garry, Thanks for your update and link. We have this problem and we are not at SP1 yet. I have been waiting to see what falls out of the sky before asking to be upgraded. Regards, Arthur -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Garry Harper Sent: 29 September 2010 17:02 To: [log in to unmask] Subject: Re: Course Catalouge Query: Not able to open files[Scanned-Clean] Hi Arthur, As of 9.1 the course file area uses functionality from the content system, so Andy's workaround is sort of valid even if you just have 9.1 course delivery. What you need to do is give permission for Authenticated Users to all the files in the course files area. There should be more information relating to this coming soon on the following kb article. http://kb.blackboard.com/display/KB/Following+an+upgrade+to+9.1+SP2+gues t+users+are+unable+to+access+course+content+and+receive+NullPointerExcep tions regards Garry -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Loughran ,Arthur Sent: 29 September 2010 16:49 To: [log in to unmask] Subject: Re: Course Catalouge Query: Not able to open files[Scanned-Clean] Hi Andy, Should have said that we are working with the Course Delivery license and do not have the Content System to which I presume you are referring in your reply. I have tried your solution in the course file store but it does not apply in our case. Thanks for your help, much appreciated. Regards, Arthur -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of White, Andy Sent: 29 September 2010 16:20 To: [log in to unmask] Subject: Re: Course Catalouge Query: Not able to open files[Scanned-Clean] Hi We've found this as well - as you say, it appears that file permissions only apply to people enrolled in the course - not guest access even if enabled. You need to go into the course files area of the course then click the permissions icon to the right of the file or folder. On the page that follows, choose select roles > all roles (the other option is to use institution roles). On the page that appears, leave permissions as "read" and click submit. Seems to work fine after that... Andy -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Arthur Loughran Sent: 29 September 2010 15:22 To: [log in to unmask] Subject: Course Catalouge Query: Not able to open files Hi, Working with v9.1 hosted. Our courses were transferred from v7.3 to v9.1. I have set up the Course Catalogue to provide links to a number of guest enabled courses. I have logged in as a student and can open guest enabled courses within the catalogue. However I cannot open any of the files within the courses something which I could do in the v7.3 version. I have checked the permissions on the folders/files in the course file store and set them to allow "guest" access. Still cannot open the files. I am guessing that the "guest" access applies only to those enrolled in the course as guests and does not apply to those who are opening the course from the Course Catalouge. I have the feeling that the answer is staring me in the face but....... I would be grateful if any list members could throw some light on this problem. thanks, Arthur University of Cumbria is a Company Limited by Guarantee, Registered in England & Wales No. 06033238. Registered Office: University of Cumbria, Fusehill Street, Carlisle, CA1 2HH. Telephone 01228 616234. Confidentiality: This email and its attachments are intended for the above named only and may be confidential. If they have come to you in error you must take no action based on them, nor must you copy or show them to anyone; please reply to this email and highlight the error. Security Warning: Please note that this email has been created in the knowledge that Internet email is not a 100% secure communications medium. We advise that you understand and observe this lack of security when emailing us. Viruses: Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free. This email and any attachments may contain confidential and proprietary information of Blackboard that is for the sole use of the intended recipient. If you are not the intended recipient, disclosure, copying, re-distribution or other use of any of this information is strictly prohibited. Please immediately notify the sender and delete this transmission if you received this email in error.