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Booking was a welcoming, well supported process said one of our recent users - one less thing to worry about in these demanding times! If you struggle to make an impact with your local council; or you know your work is hitting all the right buttons for the Big Society but you are finding it difficult to get the message across to stakeholders; then sign up to <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90470&cour seid=90470&zz=58488946> Advocating Your Service on 14 October. It will give you all the basic planning tools you need to gain the support and influence your organisation needs to be effective. Other opportunities to make you and your line manager happy with courses that are tailored for your needs are: o Community Engagement: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90480&cour seid=90480&zz=17121924> an introduction to the skills and planning required on 11 October o Volunteer Management: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90142&cour seid=90142&zz=97644348> an essential introduction on 21 October o Volunteer Management: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90298&cour seid=90298&zz=84657322> reflecting the community in volunteer diversity on 15 November o Inclusive Services: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90481&cour seid=90481&zz=09312300> Practical strategies for working with teenagers on 30 November And coming up in November - a range of courses all discussed by our User Panel, a group of your peers who comment on all our work to make sure it's in line with the needs of the sector: o Fundraising from Trusts and foundations: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90304&cour seid=90304&zz=46907228> practical steps to success with funding bodies on 2 November o Financial management: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90309&cour seid=90309&zz=95461694> techniques for taking it up a level on 10 November o Working with the media: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90471&cour seid=90471&zz=57239324> essential skills for media projects and campaigns on 4 November o Visitor and user data: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90472&cour seid=90472&zz=67313664> how to collect and use it effectively on 11 November o Social media know how: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90472&cour seid=90472&zz=67313664> making the best use of online tools and platforms on 17 November o Digital Strategies: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90327&cour seid=90327&zz=26235450> making the most of your online presence on 25 November o Copyright next steps: <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90321&cour seid=90321&zz=51882720> building on basic knowledge of copyright/digitisation on 23 November So with a packed programme ahead we hope there is something available to suit your needs. If not - tell us what you need, we'll try our best to find a solution whether <http://www.creatingcapacity.org/cc/index.aspx?id=4&nId=11> in-house or as part of the public programme. We'll highlight the courses from December onwards in the next email, but if you can't wait that long click on the links or go to the <http://www.creatingcapacity.org/uploads/creating_capacity_programme_Sep_Mar ch_2July_v12.pdf> pdf brochure for further details. Lucy Auger Creating Capacity for Museums, Libraries and Archives Tel: 079 8565 9425 Email: [log in to unmask] Web: www.creatingcapacity.org <http://www.creatingcapacity.org/> Don't forget the importance of your learning journey in these challenging times - upcoming courses at Creating Capacity <http://www.creatingcapacity.org/> : 1/10 Copyright Essentials <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=86194&cour seid=86194&zz=21530784> 11/10 Community Engagement <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90480&cour seid=90480&zz=17121924> 14/10 Advocating your service <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90470&cour seid=90470&zz=58488946> 19/10 Beginner <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=86185&cour seid=86185&zz=98945638> 's guide to archives 21/10 Volunteer management <https://creatingcapacity.enterprisestudy.com/View.aspx?p=88817&c=90142&cour seid=90142&zz=97644348> Full programme 2010 / 2011 here <http://www.creatingcapacity.org/uploads/creating_capacity_programme_Sep_Mar ch_2July_v12.pdf> For up to date information on forthcoming workshops and free visits please see the online ARLIS/UK & Ireland Events Calendar 2009 at http://www.arlis.org.uk/