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Hi, Apologies if you get a ½ written email arrive, the one I was writing just disappeared ... I'd say try and get as much prepared as you can, so labels on envelopes, sorted into appropriate order, signing lists are printed, campus manager knows you're arriving early on Thursday (and Wednesday if downloading EDI), make sure you have your schedule down and you think to include everyone you can (from MIS, student services, marketing, A levels staff) Our schedule is something like Wednesday 07.00 Download EDI file 07:30 Update Student Record system 08:00 Check all the data, sort out missing, Q and X grades. 10:00 Produce results and share with A Level Head, confirm they accept the data looks accurate 11:00 Share confirmed and checked data/reports with (hopefully happy) principle 12:00 Mark envelopes of those done well and badly so you can direct them to marketing / student services as required (use different marks) Thursday 07:00 Breakfast 07:15 Stuff envelopes 11:00 Start to hand out A2s 11:30 Start to hand out Ass 12:00 Post uncollected results Ben ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Duncan Buck Sent: 11 August 2010 08:32 To: [log in to unmask] Subject: Re: Result Day Jen I echo Julie's advice. The Exams role is to decipher the results and deal with the post results services. Others, such as Tutors and Student Services should deal with the students expectations and future direction - they after all have built up the relationships with the students and know their capabilities. The key documents to produce are those setting out the UMS scores and grade boundaries for each module/unit and how they combine to make up the qualification overall, and a leaflet setting out the post results services, timescales, and costs. I presume that you are not intending handing out the results yourself? It is a much better idea to remain available to deal with the queries and leave the handing out to the Tutors and Student Services (or even the postman!). Good luck. Duncan Duncan Buck Exams Co-ordinator Herefordshire College of Technology DDI: 01432 365315 Int: x315 Group Email: [log in to unmask] >>> [log in to unmask] 11/08/2010 08:04 >>> Firstly, involve your Student Support section - they can deal with queries as to options if the learners haven't got the results they were expecting. We prepare a sheet explaining the grade boundaries so learners can see how they have scored for each unit. We also prepare a Post Results leaflet if any learners want to get their scripts back and/or they want a paper re-marked. Make sure that you have enough people to help and keep the board phone numbers handy! Julie ________________________________ From: The FE Exams Network mailing list on behalf of Jennifer Henry Sent: Tue 10/08/2010 17:16 To: [log in to unmask] Subject: FW: Result Day Hi everyone, I'm a new exams officer who is losing sleep over results day! How do you manage the day? Do you have any ideas of how to help me? What can I put in place? I believe one of the biggest obstacles on the day will be managing expectations; how do you do this? I've had the idea of preparing booklets to hand out if they have not got a good grade or the grade they expected. In your experience, is this a good idea? I'd be very grateful for your feedback and help! Kind Regards, Jen Henry Examinations Officer North Hertfordshire College <http://www.nhc.ac.uk/> : <http://www.nhc.ac.uk/> We aim to be recognised for outstanding teaching and exceptional customer service. < email: [log in to unmask] <mailto:[log in to unmask]> < phone: 01462 424224 < fax: 01462 424382 twitter: http://www.twitter.com/n_hertscollege <http://www.twitter.com/n_hertscollege> facebook: http://www.facebook.com/NorthHertsCollege <http://www.facebook.com/NorthHertsCollege> Hitchin Centre Cambridge Road, Hitchin, Hertfordshire, SG4 0JD P Please consider the environment before printing this e-mail ________________________________ The information in this email is confidential. 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