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At 15:37 01/06/2010, you wrote: >On 1 June 2010 15:33, Paul Bromley <[log in to unmask]> wrote: > > The problem is Geoff that the questions are often 'woolly' asking you for > > your definitive answer and opinion, which is not easy even if you work very > > laboriously through the notes. > > Paul > > >Write to your CAB and tell them that Or just answer those question by >saying it is not possible to give a definitve answer. I think we are >lucky in that after 16 years we have a very good relationship with our >local CAB team and they have learnt to ask us clear concise questions >which will get clear concise answers, all else will be met with a >vague "sorry, we can't answer that". > >Cheers Geoff Our local CAB always included a note with their request saying that as a voluntary organization they could not pay any fees. Julian