Elizabeth and Sam
Some interesting points here about the “user voice” –
something which the old NCA was keen to push and the new ARA is taking forward,
for example through better analysis and use of the PSQG “National Visitor
Survey”, which is one of the most comprehensive surveys of its kind across
public services I’ve ever seen. Elizabeth’s point of an “act
locally, think globally” approach to this is also very useful and reminds
us that we have users of our services (whether public, private, community, etc)
and we should (and in so many cases are already) engage effectively with them
to show funders, managers and decision-makers about the value that our services
add to the wider corporate body/local community.
The points about FOI and reuse agenda are very worthy of more
intensive follow-up in terms of their power as advocacy tools for the sector.
Perhaps some discussion in the ARA Council about including these points in a
workplan for the Advocacy Working Group?
René
From: Archivists, conservators and records
managers. [mailto:[log in to unmask]] On Behalf Of Elizabeth
Oxborrow-Cowan
Sent: 22 June 2010 14:11
To: [log in to unmask]
Subject: Re: Budget and Archives
A pretty full reply there. All - would add is that
these0arguments are stronger when made by your users to your funders and
managers. Find and use your own champions.
Regards
Elizabeth Oxborrow-Cowan
Sent from my BlackBerry® wireless device
From: Sam Collenette <[log in to unmask]>
Sender: "Archivists, conservators and records
managers." <[log in to unmask]>
Date: Tue, 22 Jun 2010 12:19:10 +0100
To: <[log in to unmask]>
ReplyTo: Sam Collenette
<[log in to unmask]>
Subject: Budget and Archives
Dear all
We have a fantastic opportunity at the Parliamentary event
to really make our case to central government and I'm sure that Rene and
everyone else going will make the most of it. Please all continue to make your
arguments here so they can be condensed down to perhaps three key
messages for government that everyone at the event can repeat.
However, I think our case is more likely to be heard
when our users speak for us. Perhaps we should use the launch of the ARA (UK
and Ireland) to foment a public campaign targeted at public and private bodies
to remind them of the value - social, economic and political that our
collections hold.
I think the message that I would like to make - and please
be warned everyone this is rather bleak!
We are passing out of a period which may be looked back on
as the heyday of public services. When everyone has been sacked and there's no
money left, the records created by this period represent a significant
resource. They contain the knowledge of the organisation at its highest peak
and will help to get organisations through their lowest if they are kept, managed
and made accessible in a strategic, directed and holistic fashion.
Where services are facing outsourcing I think the message we
need to get over is that
storage companies profit comes from increasing inefficiency
and ignorance (i.e. more file requests, returned boxes etc) whereas an in
house model's profit comes from the shared vision of continuous
improvement. In house records management services are most efficient
when the people using them know what they're doing and why.
I think we ought to seize on Freedom of Information as the
closest thing we have (at least in the public sector) to archival legislation.
It supports all the functions of our service and justifies them continuing. In
fact - and I would value the debate here so we can get very clear about our
arguments - I believe that councils would have to invent archive services to
meet FOI if they didn't exist already and some are doing that because they
don't know they have them already.
In terms of the reuse of public information agenda
archivists and records managers have the skillset to implement this
effectively. What is selection other than seeing the potential for information
to be used for future research
Finally - as archivists and records managers we have the
oversight of our whole organisation. We see it as a whole and probably have as
much understanding of the way it functions and could improve itself
as most CEOs. We've always let records speak for themselves and that as
far as research is concerned is how it should continue - however - it is not an
excuse for ducking the significant contribution archivists could make to
supporting this terrifying process.
Whilst I'm on this and to include conservators in this
debate - it's probably getting to a point where we can't afford air
conditioning so if we switch off the plant what can we do to be more
sustainable.
Archivists and recordkeepers of the world unite! Throw off
your brass chains.
Sam
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