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Telephone interpreting
This group might be interested in the IMIA Guide on Telephone Interpreting, available at http://www.imiaweb.org/basic/TelGuide.asp
 
______________________________
Izabel Arocha, M.Ed.
President - International Medical Interpreters Association - www.imiaweb.org  
IMIA - Leading the advancement of professional interpreters.
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From: Health of minority ethnic communities in the UK [mailto:[log in to unmask]] On Behalf Of Devlin Alison (Central and North West London NHS Foundation Trust)
Sent: Wednesday, May 19, 2010 10:50 AM
To: [log in to unmask]
Subject: Re: Telephone interpreting

The ambulance trusts are predominantly telephone based interpreting services because of the call centre element is telephone-based anyway but also because the clinical staff on the scene need an interpreter immediately so (in the London Ambulance Service anyway), use a mobile telephone and pass it between themselves and the patient.

 

Alison Devlin

Equalities and Diversity Co-ordinator

Central and North West London NHS Foundation Trust

Greater London House, Hampstead Road, London. NW1 7QY

Tel: 020 3214 5770  Mob: 07815 779030  Fax: 020 3214 5892

From: Health of minority ethnic communities in the UK [mailto:[log in to unmask]] On Behalf Of Robinson, James
Sent: 19 May 2010 15:45
To: [log in to unmask]
Subject: Telephone interpreting

 

Dear all

There was some conversation around telephone interpreting in November last year. One of the contributions seemed to suggest in some areas there was a move away from face to face toward telephone services. Is anyone aware of any Trusts or Boards that have moved exclusively or predominantly to telephone interpreting?

Jim

Jim Robinson
Equality and Health Improvement Facilitator
Lothian University Hospitals

Office Address:
The Bungalow
Community Child Health
10 Chalmers Crescent
Edinburgh
EH9 1TS

Tel +44 (0) 131 536 0055

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