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I understood that there was a move to make public funded organisations pay all the costs but I thought that had been dropped. I thank Julian for the link to the new structure that apportions contributions according to employer size but could not find any reference to some employers being excluded.

Do you have more info on that?

Working for a large publically funded employer (Higher Education) it would be of a concern for us.

Having said that recently they carried out an assessment on one of our employees who has been here 3 years and said they would fully fund her adaptations and training to the tune of £5500.

Sue

From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Carr Barnes
Sent: 23 April 2010 14:16
To: [log in to unmask]
Subject: Re: [OCC-HEALTH] Telephony and hearing impairments

Access to Work is not available to these employee's under the funding rules unfortunately.

On 23 April 2010 14:14, Amanda Savage <[log in to unmask]> wrote:

Yes & we used Access to Work via the local Jobcentre they were fab, employer paid a third of the costs only which worked out cheaper than a ‘normal’ headset

Regards

Amanda Savage BSc(Hons);SpPrac OH; RGN; DON; NEBOSH

Specialist Practitioner Occupational Health

West Midlands Fire service

[log in to unmask]

Tel: 0121 380 7441

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-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Carr Barnes
Sent: 23 April 2010 14:10
To: [log in to unmask]
Subject: [OCC-HEALTH] Telephony and hearing impairments

Hi all

Hoping you can help with this.

A telephony agent who has mild hearing loss e.g. hearing conversation if signficant background noise such as in a pub etc. Hearing loss does not affect conversation in supermarkets, with family at home, listening to TV etc.

In the workplace she can struggle to hear the client due to background noise of the other agents talking in the work area. Sound proof panelling is not an option due to work area layout. I recommended a noise cancelling headset and amplifier for the phone but the manager has come back to me saying they have difficulty sourcing such products from their approved supplier who is telling them there is no such thing as a "noise cancelling telephone headset" (although a quick google tells me that "most headsets are noise cancelling").

Has anyone been involved in similar situations? If so can you let me know what solution you came up with? I have already checked the RNID website but with no success. I have also advised the employer this not a recommendation for "specialist medical" equipment.

Thanks in advance.

Carr Barnes

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