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Arthur Sale's analysis and advice rings true in my experience. Separating out short-term targets from the long-term target of a mandate is important, because unless your institution has a VC or Pro-VC already committed to OA, library and repository managers will have to build up support before raising the topic of an institutional mandate. I also agree with the approach through targeted departments or faculties. Some institutional mandates have been held back because an "all-or-nothing" proposal made too early has met opposition from some areas, e.g. from the humanities departments. Solid support from a range of key individuals and departments is needed before a vote in a university-wide committee.
 
I agree with Arthur that citation evidence is important in answering the question "why do we do this?", but I would also urge OA advocates not to ignore the power of stories which may not have a metric attached. A personal story from a researcher or teacher of a benefit from access to OA content may help to convince another researcher or teacher who will not want to lose out on an advantage gained by one of her/his peers.
 
It is also important not to under-estimate the power of the opposition to repository deposit from publishers. Public commitment to "green" is not always followed through in the legal document authors are asked to sign before publication, and a VC or head of department considering OA will probably receive a visit from a publisher pointing out the advantages of staying with the current publishing model and the perceived risk to that model from repository deposit. Building up support for an OA mandate within an institution should also include evidence of the drawbacks to the subscription/licensing model and making the point that repository deposit need not lead to the collapse of the publishing industry.
 
Finally it is important to have a sense of progress towards OA. Considerable progress has been made in a very short period of time, and no OA advocate should be disheartened by the day-to-day setbacks that we have all experienced. We are all learning what works in OA advocacy and what does not work, and there is a sense in which all stakeholders - including publishers if they so wish - are working out an OA future together.
 
Fred Friend

JISC Scholarly Communication Consultant
Honorary Director Scholarly Communication UCL
Land-line +44 1494 563168
Mobile +44 7747 627738
----- Original Message -----
From: [log in to unmask] href="mailto:[log in to unmask]">Arthur Sale
To: [log in to unmask] href="mailto:[log in to unmask]">[log in to unmask]
Sent: Thursday, March 25, 2010 11:19 PM
Subject: Advice on persuading authors

Advice on filling your repository

Arthur Sale, University of Tasmania, 26 March 2010

 

1.    Preface

I was moved to produce this by Hugh Glaser’s remarks that no-one was prepared to offer advice to beginners or people transitioning to a properly mandated repository. This advice is not new. It has been said by many others in part, and I have been preaching it in Australia and New Zealand for at least five years. It is however firmly based on experience, and knowledge of what works and what doesn’t in many universities, right around the world.

2.    Long-term target

The long term target of every repository manager must be that depositing research publications should become an automatic part of an academic’s work pattern, just like submitting their research for publication, or setting their examinations. I take this as so obvious that I will not argue it.

                The only known route to achieving this is via what is called a “mandate”. As an important transition to getting the long-term target to happen, and happen worldwide, institutions (and research funders) have to require their employees (grantees) to deposit their research publications in an OA repository. This is unexceptionable and few complain about it. Alma Swan’s studies support this as does actual on the ground evidence. Again, I will not argue this, except to note that it is the only strategy known to fill repositories with more than 50% of the available research publications. This is well documented. See for example http://eprints.utas.edu.au/388/.

                Once depositing and making publications Open Access (OA) is universal (or even as low as 50% of the world) the momentum of the technological revolution will be unstoppable, and academics publishing quality papers will rush to deposit. It has already happened in Physics and Computer Science in case you think this is fanciful. Mandates will no longer be required except to deal with problem cases or will exist as an historical leftover from the beginning of a technological change. Those academics that don’t accept this will be the cast-offs of that generation of scholars, just like previous scientific revolutions such as that for plate tectonics.

3.    Short term targets

Assuming that you do not have an enlightened senior executive, each repository manager has to adopt a different strategy. If it isn’t oriented towards gaining a mandate in the long term, you are wasting your time, unless you believe in prayer and miracles. Voluntary persuasion has consistently been shown to achieve around 15% (sometimes a little higher) of available deposits. See http://eprints.utas.edu.au/264/. Five years of experience has not changed that evidence. The only thing that will change this in a voluntary environment is the universal adoption of OA mentioned above which will drag in most.

4.    Strategies

I suppose you are in this situation. You have not got a mandate. What to do?

                Firstly you should accept that the idea of one person (other than the Vice-Chancellor or one of the Senior Executive issuing a mandate) changing the work practices of a university is such a foolish notion a priori that it can be put aside as a delusion. The theory of change says that change comes either quickly through fiat (a mandate), or slowly through evolutionary principles.  So here are some suggestions to start slow but aim at fast.

Patchwork Mandate

Do not try a scatter gun approach. It won’t work because your effort is too thinly scattered. Soon backsliders come to balance the converts. This is common centuries-old missionary experience.

                Sit down and identify target departments in your university and target them. (More missionary experience – go for the chiefs.) Each university is different so you need to choose your own targets. Set in place measures that will ensure that even when you move on to another target, you have a champion in that target area who will be your surrogate to deal with backsliding. Support the champion. Massage their ego and with information. Read the paper http://eprints.utas.edu.au/410/, and apply known techniques of change management to the problem. Did I mention that I was previously a Pro Vice-Chancellor before I retired?

Why do we do this?

Your first and main answer to an academic should be that open access increases citations. Counts of publications are now passé, and they were only ever the crudest form of metric for research impact. Citations are now the fashion, and they are a less crude surrogate – if an article is cited at least someone read it! As time goes on we shall see more complex measures like the SJR and the set of Hirsch indexes coming to the fore in a basket of metrics that attempt to measure the multi-dimensional aspects of impact, different for every discipline. Work has to be online to be assessed!

 

You should download Anne-Will Harzing’s Publish or Perish tool http://www.harzing.com/pop.htm. Try it out. Demo it to authors. Good for people with unique or rare names, like me. Not so good for John Smiths. However it shows how online access (in this case through Google Scholar) can be used to develop sophisticated metrics of research impact. Has X published one excellent paper in their life twenty years ago, or has X a record of good papers over that time? It matters.

Performance

Using performance management to promote your repository is a double edged sword, so be careful. Some academics might hate you, and then where are you? Better if a Head of Department asks for help. However, get your repository able to deliver a research record summary so that a high-performing academic can attach it to his or her report for performance management. The Head of Department will get the message...

 

Forget about using your repository for promotion cases, etc unless you have senior management support. It comes with the mandate territory, not as a precursor.

Things that do not cut any ice

Don’t bother to explain that the university administration would like to know what research is being carried out. 99% of academics would say “Stuff that!” Don’t try to explain how when everyone goes OA, then your researchers will have free access to the world’s literature. They don’t care – they have never paid for access anyway.

                An especial word of warning. Do not publish lists of individual academics who are most downloaded this month, or similar. Do not try to award prizes to individual academics. Most academics absolutely hate this, and you’ve lost them for years. The exceptions are (surprise) those few at the top.  My experience is that the same people are at the top rather consistently, so what are you doing? Pandering to their ego, that’s what. And maybe you get pats on the back for your perspicacity. As a matter of interest, the same object has been consistently top of the UTas downloads for at least three years! Psychiatry is popular it seems. It probably has impact above its citation count.

Other things that are useful

Most of the following tips are very useful with individual academics, but responses to each one varies widely. They are worth doing centrally in your repository. Especially they are the answer to the people who already put their papers on their websites (so they are OA) and think that a repository isn’t any better than their website. Disabuse them, because they aren’t converts, they are dyed-in-the-wool OA providers. They won’t backslide once you’ve convinced them.

5.    Debunking some myths and Summary

This advice is meant to be useful to repository managers and librarians who are new to this Open Access enterprise. However there are a few extra myths that need to be squashed (not for academic eyes).

 

So to summarize: mandates are the only thing that works now. Persuasion is a weak reed, but worth doing to prepare the ground for a mandate, but be very selective in who you seek to persuade. Use change management tools to assist you. The persuasive techniques continue to work once you’ve got a mandate. Keep them going.

 

Arthur Sale

University of Tasmania

26 March 2010