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Good morning Jenny, It is often a decision made according to risk but our experience (and according to Australian Law), that the front page only shows the amounts but the remainder of the documents put the front page into context. Without the subsequent pages, the front page only shows how much you paid, not how the amount was accumulated, when and to whom the calls were made etc. The call for such documents may not only be for financial audit, where all the pages would also be required, but also for operational, misconduct or criminal investigations where the entire document and its contents are critical. Disposal schedules will generally only refer to the document as a whole and state the period of retention and any further requirements. It will not, as a rule, break the document down into separate pages with different sentences (i.e. your search for reference to destroying the record regarding individual calls.). The Disposal status according to your schedule will apply to the entire document. As a professional, we always avoid retaining documents that have no real further use but in this case l would strongly recommend that the entire document holds the evidentiary value and would recommend against breaking the documents down. Hope this has been of some assistance to you. David Taylor Chief Executive Officer Mobile 0419 369 354 Telephone (03) 9747 3077 Fax (03) 9747 6599 Website : www.rs.net.au ____________________________________________________________________________ _ Records Solutions Helping manage information effectively A Business of Kramenna Pty Ltd. as trustee for Kramenna Trust ____________________________________________________________________________ _ NOTICE - This message and any attached files are for the exclusive viewing and use of the intended recipient. The information contained within this message and any attached files may be confidential, commercially sensitive and/or subject of legal privilege. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any distribution, copying or use of this message or attachments is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. -----Original Message----- From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Jenny Ulph Sent: Tuesday, 9 February 2010 11:00 PM To: [log in to unmask] Subject: Retention of mobile phone bills I have been passed a large pile of old staff mobile phone bills by our IT Manager for retention or destruction. The top copy of each (ie the invoice with details of the amount due for payment) is passed by him to the accounts team to process but I can find nothing in our retention schedule - or the JISC model retention schedule - regarding any requirement to keep the records of individual calls made for a set amount of time. Is this correct? If there is no regulatory reason to keep these I would be interested in how long different institutions retain these records. Many thanks, Jenny Ulph For any technical queries re JISC please email [log in to unmask] For any content based queries, please email [log in to unmask] -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. For any technical queries re JISC please email [log in to unmask] For any content based queries, please email [log in to unmask]