As far as I see it theres usually two distinct strands to this;

the clinical issues

the management issues

As an OHA I deal with the clinical issues, i usually recommend completetion of stress risk assessment (there is a bit about working relationships in there, I can advise on management of physical manifestations, I can maybe arrange some additional support in the form of increased peer support, counselling, etc.

However - allegations of bullying should be taken forward as a management issue, I assume that t here are procedures (eg grievance) that should be followed? In my experience many (both the individual and the manager) would quite like to think that OH can solve the problems for them without going through any formal procedures. The individual needs to formally register their concerns and management need to address them

I regularly say things like

more could be achieved by management, rather than clinical intervention at this stage

he feels extremely aggrieved by his perception of how he has been treated and that feelings are running very high.

In my opinion there is little that can be done clinically to alleviate his problems and expedite a return to work, as essentially the issues are for management to address.

I am not optimistic that he will return to work or his symptoms resolve unless the management issues are addressed.

I would recommend prompt action and resolution of the grievance procedures.

It may be that formal mediation may also be helpful in trying to facilitate more useful communication between all parties

In my opinion unless definitive management action is taken absence is likely be sanctioned by the GP for the longer term.

However - does anyone take any notice of what I say? It varies, but generally they t hink that because i ts been referred to OH they have done their bit. It usually bites them on the behind at ET. Personally I think formal mediation is the most useful tool in the box

From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Jane Gould
Sent: 27 January 2010 13:31
To: [log in to unmask]
Subject: [OCC-HEALTH] Bullying in the workplace.

Hello

I am currently working in the NHS. I see many cases of either alleged bullying or cases of stress due to "issues" with another staff member. I know this is primarily a management issue and yes, there is a bullying policy however outcomes do not feel reasonable and I would like to ask how other OHA,s deal with the matter

Thanks Jane

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