I've been with Tiscali for > 5 years and I'm paying them £23 a month for
their business package, whose notable features include an iffy connection,
unintelligible support, and a sub-optimal connection speed.
I've always fought shy of changing ISP because of the immense inconvenience
of changing my email address, which I use for both home and business - the
thought of having incoming emails bouncing into the wilderness is too much
to bear.
So I've just rung Tiscali and asked them to offer me a competitive quote for
the new year. All they can do is switch me to Pipex to reduce my monthly
bill! I reminded them that their website is still advertising very
competitive deals but - you guessed - 'that's only for new customers so
'computer says no''.
Who else has been through this pain - and what is the solution?
Robert