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Position Title: Support Consultant Start date: Feb-Mar 2010 Location: Edinburgh Salary: £18k-£23k Description: GeoWise creates innovative software to simplify and enhance the management and presentation of geography and statistics in Rich Internet applications. Our award winning InstantAtlas software is widely used in the UK and abroad. An exciting opportunity has arisen to join our Support team due to expansion. The Support team participates in a wide range of activities including the delivery of pre- and post-sales support, customer support and software testing. The successful candidate will work within the Support team to provide customer support mainly for our InstantAtlas Server product. They will be liaising with senior management and in contact with clients, mainly by phone and email. Roles & Responsibilities: 1. Deliver pre- and post-sales technical support for the InstantAtlas Server software 2. Deliver consultancy including system installation, implementation and minor customisations 3. Software testing following test plans 4. Write software documentation 5. Deliver training To be eligible for this position you need: • Degree or Masters in numerical or geographical discipline • Experience using desktop GIS software such as ESRI or MapInfo • Experience using Microsoft Excel and/or Access • Experience using any of SQL Server/Oracle/MySQL databases • Strong communication skills • Well organised and methodical approach • Strong data manipulation and problem solving skills, ideally with some knowledge of applications for socio-economic statistics • Able to produce detailed and accurate work • Able to work as part of a team • Experience of CSS/.NET/HTML advantageous • Software testing experience advantageous • You must already be eligible to work in the UK for a period of at least 2 years Occasional travel, most likely in the UK, will be necessary. Benefits: Salary will be dependent on candidate and level of experience in a range £18k- £23k. Other benefits include pension contribution after qualification period and 23 days holiday per year. To apply: Please send an email with your current CV attached to [log in to unmask] by 12th Feb 2010 For further information about the company please see www.instantatlas.com. No agencies please. To unsubscribe or modify your gis-jobs settings, please visit: http://www.jiscmail.ac.uk/gis-jobs