Hi Sophie

 

We keep trying to look at new ways of dealing with the cost of sending certs out, and like you have toyed with idea of holding them and waiting for students to collect.  But the time and space required to administer this process is unworkable. We have had agreement from SMT to continue to dispatch them like we do now.

 

Onlines- we charge for all resits; exam fee plus an admin fee.  We ask the candidate to complete a form detailing the exam, once they have paid we then put them in for the exam in a pre-arranged slot. The fee is taken at reception and logged against their enrolment as a fee for the course- we are then able to check (if necessary) that payment has been made.   If students fail to attend the first exam (non-resit) they get charged for the resit unless they can provide medical evidence.  Department/faculty head decided to limit number of attempts at each exam to 3.

 

We wish we had a dedicated room! We used to have access to a computer room whenever we needed it, but we are now down to approximately 8 hours of access time each week which is causing us problems.

 

Kind regards

 

 

 

Hello all,

 

We are looking at changing out certificates policy, currently we send out all certificates but as this is costly senior management are looking at changing this so all students collect there certificates. What policies do other colleges have about sending out certificates, if they’re collected how do you administer this and also for employer responsive students who don’t necessarily come into college and could live far away? We are concentred if certificates are to be collected we’ll have a constant stream of students in and out of the office which we don’t have time for to keep stopping to search for there certificate.

 

 Also, with online test re-sits, we currently don’t charge but are looking at changing this as again a students could re-sit up to 7,8,9 times which is very costly. We find that often if a candidate fails the tutor will put them in for the following week. For centres that do charge, how is this administered? Also do you charge for no-shows?

 

Also, do other centres have a dedicated exams room?

 

Many Thanks

 

Sophie Flitcroft

Exams/CIS Administrator

Direct Dial: 01539 814714

 

Follow the link to browse our portfolio of courses and training programmes starting January, February, March and April - New Courses!

The contents of this email, including any attachments, may be confidential and are solely intended for the named addressees.  If you are not an addressee, you may not disclose, copy or distribute this email and we request that you notify [log in to unmask]  and delete the email.  Kendal College accepts no legal liability for the contents of this email, including any errors or viruses that it may contain.  Any views expressed, which do not relate to the official business of Kendal College, are neither given nor endorsed by the company and are personal views expressed by the sender.

Kendal College Website

P Please consider the environment before printing this email P

This e-mail message has been scanned for Viruses and Content and cleared by NetIQ MailMarshal