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I entirely agree with Linda. Being on Twitter is about being part of the community and certainly, in the case of the nationals, trying to make the conversation two-way. It is actually our Marketing Department that manage our Twitter and Facebook accounts whilst the Online Museum deals with Flickr and other sites. I hate those museum sites that just use their accounts to promote their activites. I am much more interested in those where some personal opinion is expressed and where the person running the account is prepared to join in and take a few risks. Gail >>> Linda Spurdle <[log in to unmask]> 04 December 2009 >>> @BM_AG hasn't been on Twitter long, just since October, but from the start we chose to follow people. As already stated engagement is important, and for me it is also important for Birmingham Museums & Gallery to be a part of the many wider communities to be found on twitter. Communities I am aware of include our geographical (Birmingham/West Mids) community, and important subsets: culture (people interested in art, artists/makers, arts organisations, etc), heritage, local government, social media, news, etc. @BM_AG is also a part of many of these national and international communities - sharing, listening, speaking, repeating, commenting, questioning. How could we do all that if we weren't following? What value are we bringing to the online community if we tweet but don't follow, don't participate, don't share? I guess I don't just see Twitter just as a tool for communication and broadcast, but as a participatory democratic culture. We don't have an automatic follow set up - I like to check if people are real etc, and personally I hate those direct messages that say 'Thanks for following' because I know it is just an auto message. We're still learning, we don't have enough time, and I'm sure we could be doing a lot better - but those are the thoughts behind what why we have and what we do with our twitter account. Linda **************************************************************** For mcg information visit the mcg website at http://www.museumscomputergroup.org.uk To manage your subscription to this email list visit http://www.museumscomputergroup.org.uk/email.shtml **************************************************************** ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ - -------------------------------------------------------------- Maharaja:The Splendour of India's Royal Courts Sponsored by Ernst & Young 10 October 2009 - 17 January 2010 at V&A South Kensington Book now on www.vam.ac.uk Wonderland - Fairytales, Myths and Legends from Around the World 26 September 2009 - 10 January 2010 at V&A Museum of Childhood Admission free Keep in touch - visit www.vam.ac.uk and sign up for our regular e-newsletter e --------------------------------------------------------------- The information contained in this message is confidential and intended only for the individual named above. If you are not the intended recipient, or responsible for delivering it to the intended recipient you are hereby notified that any dissemination, distribution, copying, or disclosure of this information is prohibited and may be unlawful. If you have received this communication in error, please notify us by telephone on 020 7942 2353. This message has been scanned for viruses by MessageLabs Email Security System www.messagelabs.com/email **************************************************************** For mcg information visit the mcg website at http://www.museumscomputergroup.org.uk To manage your subscription to this email list visit http://www.museumscomputergroup.org.uk/email.shtml ****************************************************************