|
|
|
WELCOME TO NHS INSTITUTE ALERT
|
|
|
Dear David,
This is the sixth issue and it is a compilation of all the content available on NHS Institute Alert, the current awareness service provided
by the NHS Institute for Innovation and Improvement.
Dr Robert Varnam has written this month's
Guest Editorial on Safety in Patient Care.
Robert will be developing this topic further, when he presents the next Expert on Call, with Alison Tongue. This free webinar takes place
on 17th December 2009, between 4pm and 5pm. Click
here to register. Please note: for best results you will need a telephone and an Internet connection with Internet Explorer to participate.
More Expert on Call events are listed
here, and also, together with other events related to service improvement, on the calendar at
NHS Institute Alert.
|
|
|
|
ALERTS
|
|
|
Improvement
|
What
we can learn about healthcare cost and quality improvement from developments in the USA
This is a Webex, hosted by the NHS Institute for Innovation and Improvement, and lead by Don Berwick, Maureen Bisognano from the Institute for Healthcare Improvement in
America. Don and Maureen spent an hour online with NHS staff, presenting and answering questions about quality and productivity. This is a recording with slides so that you
can see and hear the whole presentation.
Is
it fair to blame fair value accounting for the financial crisis?
RC Pozen
Harvard Business Review, 2009, 87(11), pp84-92
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
A
practical guide to combining products and services
V Shankar, LL Berry, T Dotzel
Harvard Business Review, 2009, 87(11), pp94-99
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
More
for less: are productivity and efficiency improving in the NHS?
Audit Commission - Health briefing
November 2009
The
real cost of quality care and support
National Care Forum survey report in partnership with Counsel and Care
November 2009
A survey of National Care Forum (NCF) member organisations, in partnership with Counsel and Care, sought to explore the issues of quality and cost in the provision of care and support services. The findings of a survey by NCF can be grouped into the following
key themes:
-
The views of people who use services and their families
-
Putting relationship-centred care into practice
-
Effective leadership and management
-
Learning and development
-
Valuing and rewarding staff
-
Service innovation and new ways of working
-
Income and costs
Balancing
innovation, access, and profits: market exclusivity for biologics
AB Engelberg, AS Kesselheim, J Avorn
New England Journal of Medicine, 2009, 361(20)
Evaluation of modernisation
of adult critical care services in England: time series and cost effectiveness analysis
A Hutchings, MA Durand, R Grieve, D Harrison, K Rowan, J Green, J Cairns, N Black
British Medical Journal, 2009, 339:b4353
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Innovative
financing of health care
T Anderson
British Medical Journal, 2009, 339:b4235
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Primary
care visit duration and quality: does good care take longer?
LM Chen, WR Farwell, AK Jha
Archives of Internal Medicine, 2009, 169(20), pp1866-1872
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Means
to an end: joint financing across health and social care: health national report
Audit Commission
October 2009
Are vaccination
programmes delivered by lay health workers cost-effective? A systematic review
A Corluka, DG Walker, S Lewin, C Glenton, IB Scheel
Human Resources for Health, 2009, 7:81
Paying for quality
and coordination: aligning provider payments with global goals
NI Goldfield, RL Fuller, RF Averill
American Journal of Medical Quality, 2009, 24(6), pp480-488
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click
here
to register. Alternatively, please contact your local
health library service.
Payment reform for safety net
institutions - improving quality and outcomes
CJ Wang, KN Conroy, B Zuckerman
New England Journal of Medicine, 2009, 361(19)
Innovative financing of health
care
T Anderson
British Medical Journal, 2009, 339(4th November), b4235
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Means
to an end: joint financing across health and social care: health national report
Audit Commission
October 2009
Increasing
efficiency and enhancing value in health care: ways to achieve savings in operating costs per year
LA Martin, CW Neumann, J Mountford, M Bisognano, TW Nolan
Institute for Healthcare Improvement, 2009
Freely available - registration required.
|
|
Improvement
|
Improving
the quality of mental health care
M Funk, C Lund, M Freeman, N Drew
International Journal for Quality in Health Care, 2009, 21(6), pp415-420
This item is not available in full text. Please contact your
local health library service.
Greater equality and better
health
KE Pickett, RG Wilkinson
British Medical Journal, 2009, 339:b4320
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
The development and
pilot testing of a rapid assessment tool to improve local public health system capacity in Australia
P Bagley, V Lin
BMC Public Health, 2009, 9:413
Economic progress and health
improvement
M Weale
British Medical Journal, 2009, 339:b4575
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
The
LSP (Local Strategic Partnerships) Improvement Tool
The LSP Improvement Tool, is one of a series of products developed from the Audit Commission national study 'Working better together? Managing local strategic partnerships'. The tool is designed to help LSPs improve by providing a series of questions and responses
around seven themes, and links to case studies and guidance materials. The questions in the tool follow a whole systems approach to performance improvement.
Emergency
Services Review: system resilience: a review of NHS emergency care performance during recent winters
J Beyer
Office of the Strategic Health Authorities
August 2009
Emergency
Services Review: Intensive Support Diagnostic Toolkit: tools and user guide
Emergency Care Intensive Support Team
Office of the Strategic Health Authorities
August 2009
Emergency
Services Review: good practice in delivering emergency care: a guide for local health communities
I Sturgess
Office of the Strategic Health Authorities
August 2009
Focus
on: caesarean section
The NHS Institute for Innovation and Improvement has launched a comprehensive new toolkit to assist maternity units in achieving low caesarean section rates while maintaining safe outcomes for mothers and babies.
Improving quality in primary care
Department of Health
7th October 2009
Ensuring progress in primary
care - What can health care reform realistically accomplish?
DA Chokshi
New England Journal of Medicine, 2009, 361(18)
The NHS must engage its
employees if it is to improve
Cary Cooper, professor of organisational psychology and health at
Lancaster University and Head of the Sunningdale Institute at the National School of Leadership, suggests that far from being soft issues, employee engagement and
wellbeing are vital tools that can be used to secure improvements in performance.
Rethinking lean service
J Seddon, B O'Donovan, K Zokaei
2009
Inventory in the United
Kingdom Team climate and quality of care in primary health care: a review of studies using the Team Climate
TT Goh, MP Eccles
BMC Research Notes, 2009, 2:222
The British Dental
Association Oral Health Inequalities Policy
British Dental Association
October 2009
Healthy
Child Programme: from 5-19 years old
Department of Health
27th October 2009
Toolkit
for high quality neonatal services
Department of Health
November 2009
[log in to unmask]" target="_blank">Report
of the standing commission on carers: carers at the heart of 21st century families and communities - work in progress
Department of Health
October 2009
Chartered Quality Institute
Knowledge Hub and Portal
The Chartered Quality Institute Knowledge Hub which produces factsheets that provide an introductory overview of a range of topics in the field of quality, including continual improvement, and total quality management. The Body of Quality Knowledge is the CQI's
knowledge portal and goes into greater detail on quality-related topics.
The systems thinking review
This site has been developed by Vanguard and links to papers, tools, events, podcasts, and videos to inform about and support systems thinking in the public sector.
Governance
in health care delivery: raising performance
M Lewis, G Pettersson
The World Bank Development Economics Department and Human Development Department
October 2009
Improving diabetes care using
a multitiered quality improvement model
J Guzek, S Guzek, K Murphy, P Gallacher, C Lesneski
American Journal of Medical Quality, 2009, 24(6), pp505-511
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click
here
to register. Alternatively, please contact your local
health library service.
Implementation of the National
Surgical Quality Improvement Program: critical steps to success for surgeons and hospitals
V Velanovich, I Rubinfeld, JH Patton jr, J Ritz, J Jordan, S Dulchavsky
American Journal of Medical Quality, 2009, 24(6), pp474-479
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click
here
to register. Alternatively, please contact your local
health library service.
Changing
systems, changing minds: improving healthcare with IT
B Robson
Healthcare Executive, 2009, Nov/Dec, pp72-74
Engaging
with Quality Initiative programme
The Improvement Foundation's Engaging with Quality Initiative is made up of projects that are designed and delivered with the user/patient at heart. The five video stories show how service users can be involved in a quality improvement programme and the impact
they care create.
Engaging clinicians in quality improvement
The Health Foundation
November 2009
|
|
Innovation
|
Use
of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study
JI Westbrook, J Braithwaite, K Gibson, R Paoloni, J Callen, A Georgiou, N Creswick, L Robertson
BMC Health Services Research, 2009, 9:201
Innovation
and comparative-effectiveness research in cardiac surgery
ED Peterson
New England Journal of Medicine, 2009, 361(19), pp1897-1899
This item is not available in full text. Please contact your
local health library service.
Telehealth
literature review
E Dal Grande
Canadian Society of Telehealth
October 2009 <
Organisational factors influencing technology adoption and assimilation in the NHS: a systematic literature review
G Robert, T Greenhalgh, F Macfarlane, R Peacock
Report for the National Institute for Health Research Service Delivery and Organisation programme
June 2009
Proof-of-concept
projects proving productive
R Collier
Canadian Medical Association Journal, 2009, 2nd November
Innovative
partnerships: foundation trusts embracing social enterprises
The Foundation Trust Network hosted by The NHS Confederation
15th October 2009
|
|
Knowledge
Improvement and Research
|
Teaching
and learning in virtual worlds
DM Billings
Journal of Continuing Education in Nursing, 2009, 40(11), pp489-490
This item is not available in full text. Please contact your
local health library service.
Emergency
Services Review: a comparative review of international Ambulance Service best practice
HSR department at SCHARR University of Sheffield, A Pickering, S Mason, J Turner, P Bradley, S Irving
Office of the Strategic Health Authorities
July 2009
Practitioner
approaches to the integration of clinical decision support system technology in critical care
S Weber, EA Crago, PR Sherwood, T Smith
Journal of Nursing Administration, 2009, 39(11), pp465-469
This item is not available in full text. Please contact your
local health library service.
Obliterate
knowledge management: everyone is a knowledge manager!
A Kambil
Journal of Business Strategy, 2009, 30(6), pp66-68
This item is not available in full text. Please contact your
local health library service.
The impact of networks
on clinical trials in the United Kingdom
SM Ng, AM Weindling
Trials, 2009, 10:100
Perspectives of clinician
and biomedical scientists on interdisciplinary health research
S Laberge, M Albert, BD Hodges
Canadian Medical Association Journal, 9th November 2009
Trust,
calculation, and interorganizational learning of tacit knowledge: an organizational roles perspective
M Janowicz-Panjaitan, NG Noorderhaven
Organization Studies, 2009, 30(10), pp1021-1044
This item is not available in full text. Please contact your
local health library service.
Reporting of safety
results in published reports of randomized controlled trials
I Pitrou, I Boutron, N Ahmad, P Ravaud
Archives of Internal Medicine, 2009, 169(19), pp1756-1761
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Who
knows what?
D Nevo, I Benbasat, Y Wand
MIT Sloan Management Review, 2009, 20th October
Carbon cost of pragmatic
randomised controlled trials: retrospective analysis of sample of trials
K Lyle, L Dent, S Bailey, L Kerridge, I Roberts, R Milne
British Medical Journal, 2009, 30th October, 339:b4187
The effect of provider- and workflow-focused strategies for guideline implementation on provider acceptance
ME Flanagan, R Ramanujam, BN Doebbeling
Implementation Science, 2009, 4:71
Knowledge creation: synthesis, tools
and products
M Brouwers, D Stacey, A O'Connor
Canadian Medical Association Journal, 2009, 2nd November
Diagnosis in general practice:
using probabilistic reasoning
J Doust
British Medical Journal, 2009, 339:b3823
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Researchers
of tomorrow: a three year (British Library/JISC) study tracking the research behavior of 'Generation Y' doctoral students
Education for Change, in collaboration with The Research Partnership, has been engaged by the British Library and the JISC to undertake a groundbreaking 3-year study on the research behaviour of the 'Generation Y' scholar. The study is tracking young doctoral
students' (those born between 1982 - 1994) information-seeking behaviour, analysing their habits in online and physical research environments and assessing their usage of library and information sources on and off line.
A
preliminary report of knowledge translation: lessons from taking screening and brief intervention techniques from the research setting into regional systems of care
E Bernstein, D Topp, E Shaw, C Girard, K Pressman, E Woolcock, J Bernstein
Academic Emergency Medicine, 2009, 16(11), pp1225-1233
This item is not available in full text. Please contact your
local health library service.
A descriptive study
of medical educators' views of problem-based learning
M Tavakol, R Dennick, S Tavakol
BMC Medical Education, 2009, 9:66
Evaluating the causal relevance
of diverse risk markers: horizontal systematic review
H Kuper, A Nicholson, M Kivimaki, A Aitsi-Selmi, G Cavalleri, JE Deanfield, P Heuschmann, X Jouven, S Malyutina, BM Mayosi, S Sans, T Thomsen, JCM Witteman, AD Hingorani, DA Lawlor, H Hemingway
British Medical Journal, 2009, 339:b4265
Measuring
knowledge creating in virtual teams through the social network analysis
G Capece, R Costa
Knowledge Management Research and Practice, 2009, 7(4), pp329-338
This item is not available in full text. Please contact your
local health library service.
How knowledge assets lead to a sustainable competitive advantage: are organizational capabilities a missing link?
K Moustaghfir
Knowledge Management Research and Practice, 2009, 7(4), pp339-355
This item is not available in full text. Please contact your
local health library service.
An intellectual
capital perspective of human resource strategies and practices
E Kong, SB Thomson
Knowledge Management Research and Practice, 2009, 7(4), pp356-364
This item is not available in full text. Please contact your
local health library service.
|
|
Leadership
for Innovation and Improvement
|
Why
read Peter Drucker?
AM Kantrow
Harvard Business Review, 2009, 87(11), pp72-82
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
In
a Nutshell: online course providing a deeper understanding of the sustainable communities agenda
This course is being funded by the Home and Communities Academy and is open to UK residents only. Each online course consists of five facilitated workshops. Each workshop runs over two weeks with participants expected to logon for a minimum of six hours per
workshop. The course will help participants to:
-
Develop a real understanding of the term 'sustainable community'
-
Explore the national and regional policy context and perspectives
-
Consider the roles, responsibilities and skills of the various organisations and individuals responsible for delivery.
NHS
Performance Ratings 2008/09
The Care Quality Commission has published the NHS Performance Ratings 2008/09. The NHS performance ratings process, also known as the 'annual health check', is how the performance of all NHS trusts in
England is assessed. The statistics are broken down by Strategic Health Authority (SHA) area.
Creating
a winning organizational culture
RJ Campbell
The Health Care Manager, 2009, 28(4), pp328-343
This item is not available in full text. Please contact your
local health library service.
Adjuncts or
adversaries to shared decision-making? Applying the Integrative Model of behaviour to the role and design of decision support interventions in healthcare interactions
DL Frosch, F Legare, M Fishbein, G Elwyn
Implementation Science, 2009, 4:73
Talent
for tough times: how to identify, attract and retain the talent you need
NHS Employers, part of the NHS Confederation
November 2009
The
illusion of smart decision making: the past is not prologue
S Finkelstein, J Whitehead, A Campbell
Journal of Business Strategy, 2009, 30(6), pp36-43
This item is not available in full text. Please contact your
local health library service.
Effects of
leadership and span of control on nurses' job satisfaction and patient satisfaction
A Sanchez McCutcheon, D Doran, M Evans, L McGillis Hall, D Pringles
Nursing Leadership, 2009, 22(3), pp48-67
This item is not available in full text. Please contact your
local health library service.
Make
better decisions
TH Davenport
Harvard Business Review, November 2009
Deliberative processes:
inventory of resources
FP Gauvin
National Collaborating Centre for Healthy Public Policy
October 2009
Deliberative processes as tools for guiding and supporting policy making are a subject of growing interest. In the context of this inventory, "deliberation" is defined as the critical examination of an issue involving the weighing of reasons for and against
a course of action.
Implementing evidence-based
health policy in Washington State
GM Franklin, BR Budenholzer
New England Journal of Medicine, 2009, 361(18)
Improving
staff engagement: a practical toolkit
NHS Employers
November 2009
Leading
the NHS workforce through to recovery
NHS Employers
November 2009
(Net)working together:
understanding the challenges primary care physicians face when learning to function in a network
University of
Montreal
Infoletter, 2009, October, 6(3)
Making
better decisions
TH Davenport
Harvard Business Review, 2009, 87(11), pp117-123
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Community
relations 2.0
GC Kane, RG Fichman, J Gallaugher, J Glaser
Harvard Business Review, 2009, 87(11), pp45-50
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
|
|
Management
of Change
|
What
would Peter say?
RM Kanter
Harvard Business Review, 2009, 87(11), pp64-70
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Re-organisation
of oesophago-gastric cancer care in England: progress and remaining challenges
TR Palser, DA Cromwell, RH Hardwick, SA Riley, K Greenaway,
W Allum, JH van der Meulen
BMC Health Services Research, 2009, 9:204
Care
model transformation: a necessity, not an option
J Thomas, D Herrin
Journal of Nursing Administration, 2009, 39(11), pp453-456
This item is not available in full text. Please contact your
local health library service.
Orienting health
care reform around universal access
FP Cerise, A Chokshi
Archives of Internal Medicine, 2009, 169(20), pp1830-1832
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Visualising
putting people first
The Integrated Care Network has produced 3 short films, providing an introductory resource on the key components of "Putting People First", the government's concordat of transforming adult social care in
England.
-
Transforming Adult Social Care
-
A Vision of Choice and Control
-
Leadership and Partnership
Primary
care and accountable care - two essential elements of delivery-system reform
DR Rittenhouse, SM Shortell, ES Fisher
New England Journal of Medicine, 2009, 361(18)
Engaging communities
in health-care change in Ontario: mission impossible?
The Change Foundation
Autumn 2009
At your service:
navigating the future market in health and social care
J Bartlett
Demos, 2009
Transforming medical
professionalism to fit changing health needs
T Plochg, NS Klazinga, B Starfield
BMC Medicine, 2009, 7:64
The politics of health reform
Speech by Andy Burnham MP, Secretary of State for Health at the Urban Institute, Washington DC
4th November 2009
Leading
the field: foundation trusts and their approach to the sustainability agenda
The Foundation Trust Network hosted by The NHS Confederation
29th September 2009
|
|
Patient
Experience
|
Do
specialized centers and specialists produce better outcomes for patients with chronic diseases than primary care generalists? A systematic review
PN Post, J Wittenberg, JS Burgers
International Journal for Quality in Health Care, 2009, 21(6), pp387-396
This item is not available in full text. Please contact your
local health library service.
The
NHS Constitution: A consultation on new patient rights
Department of Health
November 2009
The
human factor: how transforming healthcare to involve the public can save money and save lives
L Bunt, M Harris
NESTA
November 2009
Patient-centered
care and preference-sensitive decision making
CC Keirns, S Dorr Goold
Journal of the American Medical Association, 2009, 302(16), pp1805-1806
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Do
patient surveys work? The influence of a national survey programme on local quality-improvement initiatives
R Reeves, I Seccombe
Quality and Safety in Health Care, 2008, 17(6), pp437-441
Choice
at the point of referral: early results of a patient survey
R Robertson, A Dixon
The King's Fund
November 2009
Patient satisfaction and physician
productivity: complementary or mutually exclusive?
GC Wood, R Spahr, J Gerdes, ZS Daar, R Hutchison, WF Stewart
American Journal of Medical Quality, 2009, 24(6), pp498-504
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click
here
to register. Alternatively, please contact your local
health library service.
|
|
Patient
Safety
|
Patient
safety: care quality commission, monitor, and Professor Sir Ian Kennedy' responses to the Committee's Sixth Report of Session2008-2009
House of Commons Health Committee
15th October 2009
Diagnostic error
in medicine: analysis of 583 physician-reported errors
GD Schiff, O Hasan, S Kim, R Abrams, K Cosby, BL Lambert, AS Elstein, S Hasler, ML Kabongo, N Krosnjar, R Odwazny, MF Wisniewski, RA McNutt
Archives of Internal Medicine, 2009, 169(20), pp1881-1887
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Disclosure of hospital
adverse events and its association with patents' ratings of the quality of care
L Lopez, JS Weissman, EC Schneider, SN Weingart, AP Cohen, AM Epstein
Archives of Internal Medicine, 2009, 169(20), pp1888-1894
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
The
'How to' Guide for Reducing harm from falls
Patient Safety First
September 2009
Adverse events in
randomized trials: neglected, restricted, distorted, and silenced
JPA Ioannidis
Archives of Internal Medicine, 2009, 169(19), pp1737-1739
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here.
Choose the Athens login option.
Applying
Toyota Production System principles to a psychiatric hospital: making transfers safer and more timely
JQ Young, RM Wachter
Joint Commission Journal on Quality & Patient Safety, 2009, 35(9), pp439-448
This item is not available in full text. Please contact your
local health library service.
Ten years after to err is human
CM Clancy
American Journal of Medical Quality, 2009, 24(6), pp525-528
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click
here
to register. Alternatively, please contact your local
health library service.
Nothing
but the truth? A discussion paper
Audit Commission
November 2009
This paper sets out important issues as the basis for discussion on how to ensure data about local public services is fit for purpose.
The
patient safety imperative for health care reform: building safe, effective health care
Lucian Leape Institute at the National Patient Safety Foundation
13th October 2009
Online Patient Safety Resources
The National Patient Safety Foundation in the USA, has created a collection of online patient safety resources, including tips for preventing medical errors and improving health care quality.
Patient Satisfaction:
Focusing on 'Excellent'
K Otani, B Waterman, KM Faulkner, S Boslaugh, TE Burroughs, W Claiborne Dunagan
Journal of Healthcare Management, 2009, 54(2)
Article of the Month - read a review written by the Learning Team at the NHS Institute for Innovation and
Improvement
here.
|
|
|
|
|
|
|
|
NEWS
|
|
|
Expert on Call
|
A recording of the latest Expert on Call on Social Movement Thinking is available
here.
|
|
|
|
|
Article of the Month
|
|
This is a new feature, and this month the NHS Institute for Innovation and Improvement Learning Team has selected and critiqued
Patient satisfaction: focusing on 'excellent'.
|
|
|
Guest Editorial
|
Dr Robert Varnam has written the latest Guest Editorial on
Safety in primary care, to tie-in with his forthcoming Expert on Call on the 17th December 2009.
|
|
|
|
|
|
|
|
|
|
|