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Dear
Everyone
We
are having repeated difficulty accessing a new online journal via Science
Direct. Elsevier have so far not helped us resolve this, and we get the
following error screen each time:
We cannot process your request at this time.
We are currently experiencing
intermittent problems with our system. We are working to correct the problem.
Thank you for your patience
I
have just tried to access the Lancet for a customer, and when I went through to
the Athens login, the same error screen as above came up. Am I out of date?
Our display shows that Lancet is held on NHS Evidence online from 1996 (using
the My Journals search tool) - but is this a blip? We used to get 5
concurrent user licences as part of our print sub., but that deal ceased at the
beginning of 2009.
Is
anyone else having Science Direct troubles?
Best
wishes
Diane
Diane
Pritchatt
Senior
Information Professional
Scientific
and Technical Training
NHS
Blood and Transplant
Edgbaston
Tel:
0121 254 0512
Fax:
0121 254 0516