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Hi Nick, We use IP and Athens authentication. When Safari was upgraded in October, like Sarah, the Athens login link "disappeared". This fault was cookie related and the Athens functionality was restored eventually. I haven't tried a VPN session. Kind regards, Dom -- [log in to unmask] Electronic Resources Librarian Brunel University Library, Uxbridge, Middlesex, UK, UB8 3PH Tel: +44(0)1895 266143; fax: +44(0)1895 269741 -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Goodfellow, Nicholas Sent: 26 November 2009 08:49 To: [log in to unmask] Subject: [LIS-E-RESOURCES] Safari Technical Books Online: authentication method Dear colleagues We are considering switching our method of authentication to the above resource from IP to IP and Athens, because of off-campus authentication problems using our VPN service (the text of books is not being displayed). We would be very grateful to hear: a) from anybody who has switched from IP to IP & Athens authentication for Safari as to whether they experienced any problems as a result of the switch-over b) from anybody who has always used Athens authentication for Safari as to whether any problems have been encountered c) whether anybody who uses IP authentication has experienced problems using a VPN service for off-campus access, and how, if at all, these problems were resolved. Thank you Nick Goodfellow Knowledge and Technology Manager Information Hertfordshire Hatfield de Havilland Campus Learning Resources Centre University of Hertfordshire Hatfield AL10 9AB Telephone: 01707 285770 Fax: 01707 285509 Email: [log in to unmask]<mailto:[log in to unmask]> lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn