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Hello Kelly, Yes, Informa Healthcare sent out a note recently about their trying to resolve access via Shib. As a workaround Informa has restored accces to our IH titles on InformaWorld. Kind regards, Dom -- [log in to unmask] Electronic Resources Librarian Brunel University Library, Uxbridge, Middlesex, UK, UB8 3PH Tel: +44(0)1895 266143; fax: +44(0)1895 269741 -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Kelly Lovell Sent: 10 November 2009 12:16 To: [log in to unmask] Subject: [LIS-E-RESOURCES] Informa Healthcare and Shibboleth Hello I'd be interested to know whether any other libraries have lost Shibboleth access to Informa journals since the migration to the new Atypon platform last month. St George's disappeared from the list of UK Higher Education institutions which means our users are currently unable to access Informa journals off-site. I contacted Informa tech support who requested our Entity ID (aka the URL of our Shibboleth server), which I supplied. They told me that it wasn't recognised by their system and must be incorrect (it isn't). My problem has now been referred to Atypon and is being dealt with by the "development team", which would suggest that it isn't going to be fixed quickly. Shibboleth worked perfectly prior to the migration, so I can't understand why something so fundamental is proving to be such a problem. I'm wondering whether we are on the only Informa customers unfortunate enough to be experiencing this? I can only see 13 HE institutions listed with working Shibboleth access at the moment, so there must be some more of you out there! Thanks, Kelly Journals Librarian St George's, University of London lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn