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Dear All, I am going to be leading a 30 minute session on equality and diversity awareness for our Customer Service NVQ in a couple of weeks. Does anyone have any training material or handouts that they would be happy to share? I have stuff on customer service and disability but not anything more generic. Anything would be greatly appreciated, thanks Caroline Caroline Old Equalities Officer Human Resources Southampton Solent University East Park Terrace Southampton SO14 0YN Tel: 02380 319631 E-mail: [log in to unmask] Please note that my usual office hours are 08:15-17:15 Monday- Thursday.