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Hi Jane,
We dictate reports in front of clients & they sign to say they are happy for these reports & contents (which they have already heard) to be sent to Manager & HR. As I see it the whole point is there are no surprises for the individual when the OH report is received.
Most are only too happy to give full medical information to management (some are actually quite proud of their ailments) For those who do not wish to disclose we respect this and advise there is 'an underlying medical condition' which affects their ability to.........as a result the following restrictions and/or adjustments apply........

Regards

Amanda Savage BSc(Hons);SpPrac OH; RGN; DON; NEBOSH
Specialist Practitioner Occupational Health
West Midlands Fire service
[log in to unmask]<mailto:[log in to unmask]>
Tel: 0121 380 7441
Mob: 07770863042


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-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of JANE COOMBS
Sent: 16 October 2009 13:23
To: [log in to unmask]
Subject: Re: [OCC-HEALTH] Employee consent for reports - GMC guidance

Hi Amanda

Sorry I made you angry - perhaps I should have explained that I run a newly created in house OH and Wellbeing service that is totally run by nurses - we rarely have the need for Doctors but there are some situations where they are absolutely necessary in a national company eg ill health retirement, dismissal and unfit at pre-employment stage.  We have a set list of criteria for referral purposes and I have only used a Doctor when the absence has been going on for over 2 years and there has not been a decision in that time.  Other than that we have run since Jan 1st this year with only one referral to an OHP(that I can remember).  I am rather proud of this actually - but would not let this stand in the way of the value that OHP's bring to our practice.  For many years I ran my own consultancy without referring to an OHP at all!

Your second point is about your service and I am glad that you have the trust and respect etc - however, my point was in reply to Ann's about non disclosure of any information and how that stance can bring in barriers that are unnecessary and set us apart from the rest of the company.  You obviously have a wonderful relationship and I applaud you for this - perhaps you could comment on how disclosure or non disclosure of medical detail in your reports has aided/hampered this?

Jane

________________________________
Date: Fri, 16 Oct 2009 10:47:20 +0100
From: [log in to unmask]
Subject: Re: [OCC-HEALTH] Employee consent for reports - GMC guidance
To: [log in to unmask]

Sorry Jane but I really have to beg to differ here in fact your comments have made me quite angry.



Point 1

'OH Doctors (as opposed to nurses/advisers), usually get the more situations to deal with' 'Situations that are fraught with complex considerations are dealt with by the OHP'.
This does nothing to progress the 'we are all practitioners in our own right' cause & is most definitely not the situation in my department. We are all practitioners & all deal with any case that comes in regardless of complexity or the possibility of litigation. We may very well discuss cases and advise each other but we moved away from a hierarchical system where the Dr is the lead a few years ago.



Point 2

In order for OHA's to break down the barriers within companies and to become part of the fabric, we need to move away from 'medicalising' situations and become more like mediators.  Gaining the trust of both employees and employers and moving the situation forward in a win/win way.

I know what I am suggesting is quite radical



There are some of us who do not have barriers and are already working effectively doing our job (which I hasten to add is medical) with the trust and respect from employee and employer - this is not radical I am sure you will find it is happening in many different areas and take objection to this being seen as 'new ground'.





Regards



Amanda Savage BSc(Hons);SpPrac OH; RGN; DON; NEBOSH

Specialist Practitioner Occupational Health

West Midlands Fire service

[log in to unmask]<mailto:[log in to unmask]>

Tel: 0121 380 7441

Mob: 07770863042



P Please protect the environment - think before you print.

Unless expressly stated otherwise, the information contained in this e-mail is confidential and is intended only for the named recipients. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. If you have received it in error please return it immediatley to me [log in to unmask]<mailto:[log in to unmask]> and then destroy it.

The information contained in this e-mail may be subject to public disclosure under the Freedom of Information Act 2000 unless the information is legally exempt from disclosure

-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of JANE COOMBS
Sent: 16 October 2009 10:27
To: [log in to unmask]
Subject: Re: [OCC-HEALTH] Employee consent for reports - GMC guidance



I am going to put the cat amongst the pigeons again but really cannot help myself!!  So here goes....

Point 1

I know there is guidance from many quarters on confidentiality and the reasons for it but Occ Health it is a slightly different situation than in clinical practice.  OH departments serve two masters - both the employee and employer; OH Doctors (as opposed to nurses/advisers), usually get the more situations to deal with - difficult employees can be in conflict with employers, they may be requesting ill health retirement on weak clinical grounds - how can this be dealt with if the employee witholds consent?  What about situations where the employee is known to have misled the company by having bogus days off - this is fraud?  Many companies now video long term absence cases. Situations that are fraught with complex considerations are dealt with by the OHP.

I believe that OH advisers roles are easier to keep to the principles of Access to Medical Reports Act than OH Physicians.  In my team we employ the OHP's for the really complex, high profile and 'likely to go to ligitation' cases.  This new guidance (and it is only guidance) will certainly affect the service they would be able to provide.  Our OHP is on the board of large professional body and has been talking with the GMC about these situations in detail.  Currently we are not changing our practice but may be - depends on the outcome of the lobbying.

Point 2

Medical details in reports to management/HR are, in my opinion, totally necessary nowadays (sorry Ann).  To withhold this information in today's climate of enlightenment and education, I believe, can be seen as obstructive and patronising.  There is little point in witholding knowledge that is known by the everyone including the receptionist? What about the diagnosis on the med 3 - how silly do we look if we don't allude to this?  Saying that, I would choose what to say, in conjunction with the employee (patient) and with consent, as how best to help their particular situation. We, in Occ Health, should know our organisations and speak their language - so that we can assist both the employee and employer to negotiate a way through a difficult situation.

In order for OHA's to break down the barriers within companies and to become part of the fabric, we need to move away from 'medicalising' situations and become more like mediators.  Gaining the trust of both employees and employers and moving the situation forward in a win/win way.

An (shortened version) example of how this proved beneficial was when a member of my team was dealing with a diabetic who could have hypo's and needed sugar pdq.
She wrote (quite correctly) that there was a medical condition which could result in sudden loss of consciousness if the correct treatment was not administered quickly.  Management were frightened to death of the consequences - after consent from the employee, the diagnosis and situation was revealed and peace was restored.

I know what I am suggesting is quite radical but I believe OH needs to change to meet the challenge of extinction.  We cannot afford to marginalise ourselves by taking an unnecessary stance on the subject of confidentiality (lets face, it employees have no idea about our professional code until we go to great lengths to explain it to them) I have seen so many OHA's paint themselves into a corner about this, when a bit of common sense would have sorted it out easily.  Now before you all reach for your keyboards - I readily acknowledge that there are situations when confidentiality is utterly crucial, but these are few and far between, I say lets move with the times.

I am going now - please be gentle with me.....!

Jane Coombs

________________________________

Date: Mon, 12 Oct 2009 22:19:09 +0100
From: [log in to unmask]
Subject: Re: [OCC-HEALTH] Employee consent for reports - GMC guidance
To: [log in to unmask]

The requirements of AMRA apply to a report written by a physician responsible for the care of the employee in conjunction with employment or insurance issues. It does not  apply to a report written by a nurse and it could be disputed whether it generally applies to a report written by the OH physician as they are not responsible for the clinical care of the client. Even though AMRA does not apply to reports I have written to Management, I routinely show the report to the client before it is sent. I have nothing to hide and they have the legal right of access to their health records anyway.

I question the view that reports written by an OH physician "tend to contain description of clinical detail".  Clinical detail included within a response to management is totally inappropriate, no matter who writes that report. Management have no need to know clinical detail. They only need information regarding the implications of the client's clinical condition in relation to workplace issues; clinical detail is unnecessary.

Anne

On 7/10/09 17:31, "N. Rostami" <[log in to unmask]> wrote:

Kim,

AMRA (1988 )does not apply to nurse's report as their reports should not contain any clinical details and must only deal with the impact of the UMC on the functional capacity of the subject and thus the advice for adjustments. Refer to this document: page 9 , paragraph 3):

Holland-Elliot K, Harrison J, East J, Leeser J, Graham-Cumming A, Skidmore A, and Batty L (2007), Guidance for Occupational Physicians on Compliance with the Access to Medical Reports Act, www.facoccmed.ac.uk/library/docs/atmra_may08.pdf <http://www.facoccmed.ac.uk/library/docs/atmra_may08.pdf><http://www.facoccmed.ac.uk/library/docs/atmra_may08.pdf>


Bearing in mind that the OP reports tend to contain some description of the clinical details when for instance justifying a case for IHR, I think that it is good practice to comply with this Act at all times. I am aware that this can cause a lot of logistical issues in terms of the delay in the release of the OH report to the referrer until it is seen by the subject. As per the Act (and when obtaining a GP report)the subject has a choice to peruse the report prior to its release to the employer. The implication for the employer is that they have to arrange to obtain the employee's written consent. We know that all written correspondence with an employee on long term absence are subject to delay and difficulties. However, in complying with this Act the employer has to discuss fully the reason for the referral to OH with the employee before getting their written consent, rather than just refer the employee to OH without their prior knowledge and the understanding of the reasons.

Perhaps, this will be a good reason for why the OH work for the functional assessment/ reasonable adjustments (with no reference to clinical details) will have to  be carried out by an OHA for efficacy of time! Whereas all complex cases and IHR cases will naturally be allocated to OP as the timescale for the receipt of the report may not necessary affect the absence length.

This said, it is good practice for the OHA to ask the subject if they would prefer to see the report before it is sent to the manager. It is possible to even read out the report to the subject over the phone to ensure that there are no inconsistencies, nor errors in the e.g. dates of the future interventions and such...

________________________________

From: [log in to unmask] [mailto:[log in to unmask]]<mailto:[log in to unmask]> On Behalf Of Kim Scaysbrook
Sent: 07 October 2009 12:06
To: [log in to unmask]
Subject: [OCC-HEALTH] Employee consent for reports - GMC guidance


One of our OP's came in today and has been to a seminar on consent. As I understand what he was saying - the GMC have now interpreted OP role as providing care to individuals (even through they don't prescribe etc) and therefore all reports should have employee consent to release before they go to manager/HR etc on a similar basis to that used under AMRA ie they have the right to see the report and withdraw consent for it's release. He is going to discuss this with the other OP's and the Nurse Manager on Friday.



Alan  - have you heard anything about this?


At present, it doesn't seem to have filtered to the NMC for the OH Nurses but I imagine that their will be implications for us as well.



Your thought's appreciated





Kim

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________________________________
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Unless expressly stated otherwise, the information contained in this e-mail is confidential and is intended only for the named recipients. You must not copy, distribute, or take any action or reliance upon it. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. If you have received it in error please notify us immediately on 0121 380 6666 or return it to mailto:[log in to unmask] and then destroy it.

The information contained in this e-mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

Any opinions expressed in this e-mail (including attachments) are those of the author and do not necessarily reflect the opinions of West Midlands Fire Service. Nothing in this e-mail message amounts to a contractual or other legal commitment on the part of West Midlands Fire Service unless confirmed by a communication signed on behalf of the Chief Fire Officer.

West Midlands Fire Service information is available from http://www.wmfs.net

This footnote also confirms that this e-mail message has been swept for the presence of computer viruses but does not guarantee that it is free from viruses and you should check all e-mail and attachments with your own anti-virus systems.

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