Book your last bit of training for 2009. With no financial commitment from you, CILIP will hold you a place for 10 working days to give you time sort any paperwork. Here's a selection of some of our November & December courses and what our participants have said. Don't forget - CILIP members receive up to 40% discount on all CILIP training. SUPPORTING FAMILY LEARNING 25 NOVEMBER 2009, LONDON "An excellent course - good to know that I'm doing the right thing but could do much more." FULL DETAILS: http://www.cilip.org.uk/training/training/2009/childyoung/supportingfamilylearning.htm HANDLING ENQUIRIES REMOTELY: EFFECTIVE ENQUIRY ANSWERING BY PHONE AND EMAIL 17 NOVEMBER 2009, LONDON "Really enjoyed the course and opened my mind to other techniques." FULL DETAILS: http://www.cilip.org.uk/training/training/2009/libinfo/Handlingenquiriesremotely.htm CUTTING-EDGE INTERNET SEARCH TECHNIQUES 24 NOVEMBER 2009, LONDON "Enthusiastic trainer, useful discussions and exercises." FULL DETAILS: http://www.cilip.org.uk/training/training/2009/ict/cuttingedgeInternetsearchtechniques.htm Last minute October courses: * ABSTRACTING WITH CONFIDENCE http://www.cilip.org.uk/training/training/2009/libinfo/abstractingwithconfidence.htm * INTERLENDING AND DOCUMENT SUPPLY IN WEB 2.0 ENVIRONMENT http://www.cilip.org.uk/training/training/2009/libinfo/interlendinganddocumentsupply.htm * SHAPING THE LIBRARY'S FUTURE: TOOLS FOR INNOVATION http://www.cilip.org.uk/training/training/2009/md/shapingthelibrarysfuturetoolsforinnovation.htm * MANAGING PAPER http://www.cilip.org.uk/training/training/2009/md/managingpaper.htm