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I agree with all your points slow, slow, slow!
Have we got until next Weds to do the amendments as there was some talk of tomorrow as the closing date?
 
Help!
Sally Graham
Exams/Awards Manager


From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Wilma Khaliq
Sent: 15 October 2009 13:11
To: [log in to unmask]
Subject: Re: dcsf website

Hello Mandy.
 
We are also having problem accessing the website.  It is very, very slow and keeps dying.  I cannot access the Pupils tab at all to make any amendments.  I have tried ringing the helpline and no one answers the telephone.  I have resorted to emailing them but only to have a reply back saying that because of the volume they are receiving "it may take up to two days" for them to respond.
 
Tried to make amendments yesterday but could not access it all.  Very, very frustrating!
 
Regards.
 

Wilma Khaliq
Deputy Student Information/Examinations Manager
Sir George Monoux College

Centre Number: 13425
Tel: +44(0)2085233544 Extn 2367
www.george-monoux.ac.uk 

 


From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Mandy Ogden
Sent: 15 October 2009 09:53
To: [log in to unmask]
Subject: dcsf website

Hello
 
Is anyone else experiencing difficulties with the dcsf website - I am trying to make some amendments to our performance tables for key stage 5, and the website just keeps dying on me.  I have tried to contact the helpline by telephone - only to be told that all the operators are busy and to ring back later.
 
We have been experiencing difficulties with our internal network - so I was just wondering if anyone else was having difficulties with this particular website or is it just me?
 
Many thanks
 
Mandy
 
 
 
Mandy Ogden
Examinations Officer
Tel: 01302 553524
 

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