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Tim
Glad
you brought this up, I was thinking the same thing the amount of prerecorded
calls I am receiving including evenings is getting beyond a joke at my house
considering I am registered with the TPS. I have got to the stage now
where I have started to “unplug” my landline and asking friends and
family to contact via my mobile.
For
an interim solution I am currently in the process of changing my number –
but until then the phone will remain unplugged as far as I am concerned they
are unsolicited calls and therefore in my opinion complete violate the PERC.
Many thanks
Trish
Trish Bailey
Information Governance (IG)
Telford & Wrekin Council
Civic Offices, PO Box 59
Telford, TF3 4WZ
www.telford.gov.uk
tel: 01952 382535
mb: 07528 969455
From:
This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 15 October 2009 16:26
To: [log in to unmask]
Subject: Offshore call centres and the PECR
I want to run my thoughts past
you so you can correct me or adjust my thinking.
I've blogged about it here: http://timtrent.blogspot.com/2009/10/cancel-your-loan-and-pre-recorded.html
A n organisation, "Company", contracts with a call centre in a dodgy
part of the world (no, not the EEA) to make calls on its behalf to the UK
domestic phone book, ignoring TPS registration, and using prerecorded calls
thus, presumably, breaking the PECR.
The contract instructs them to make calls to generate sales leads. The numbers
may even be cloned until someone answers, but are probably form the phone book
since they are targeted at domestic end users, the Individual Subscriber.
Company has a registered office in Birmingham. It is even on the register of
data controllers.
I believe that, because it has a point of presence in the UK it is subject to
the PECR whoever it contracts to make calls on its behalf. And I believe that
it breaks the PECR with pre-recorded calls, and a second time if it calls TPS
registered numbers.
Am I right or am I barking mad?
--
Tim Trent - Consultant
Tel: +44 (0)7710 126618
web: ComplianceAndPrivacy.com
- where busy executives go to find the news first
personal blog: timtrent.blogspot.com/
- news, views, and opinions
personal website: Tim's
Personal Website - more than anyone needs to know
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