Tim
Glad you brought this up, I was thinking the same thing the amount of
prerecorded calls I am receiving including evenings is getting beyond a
joke at my house considering I am registered with the TPS. I have got
to the stage now where I have started to "unplug" my landline and asking
friends and family to contact via my mobile.
For an interim solution I am currently in the process of changing my
number - but until then the phone will remain unplugged as far as I am
concerned they are unsolicited calls and therefore in my opinion
complete violate the PERC.
Many thanks
Trish
Trish Bailey
Information Governance (IG)
Telford & Wrekin Council
Civic Offices, PO Box 59
Telford, TF3 4WZ
www.telford.gov.uk
em: [log in to unmask]
tel: 01952 382535
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From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 15 October 2009 16:26
To: [log in to unmask]
Subject: Offshore call centres and the PECR
I want to run my thoughts past you so you can correct me or adjust my
thinking.
I've blogged about it here:
http://timtrent.blogspot.com/2009/10/cancel-your-loan-and-pre-recorded.h
tml
A n organisation, "Company", contracts with a call centre in a dodgy
part of the world (no, not the EEA) to make calls on its behalf to the
UK domestic phone book, ignoring TPS registration, and using prerecorded
calls thus, presumably, breaking the PECR.
The contract instructs them to make calls to generate sales leads. The
numbers may even be cloned until someone answers, but are probably form
the phone book since they are targeted at domestic end users, the
Individual Subscriber.
Company has a registered office in Birmingham. It is even on the
register of data controllers.
I believe that, because it has a point of presence in the UK it is
subject to the PECR whoever it contracts to make calls on its behalf.
And I believe that it breaks the PECR with pre-recorded calls, and a
second time if it calls TPS registered numbers.
Am I right or am I barking mad?
--
________________________________
Tim Trent - Consultant
Tel: +44 (0)7710 126618
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