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~~~~~~~ BRITISH HCI GROUP NEWS SERVICE ~~~~~~~~~~~ ~~ http://www.bcs-hci.org.uk/ ~~ ~~ All news to: [log in to unmask] ~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~ NOTE: Please reply to article's originator, ~~ ~~ not the News Service ~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Primary Responsibilities: - Deliver solutions that meet customer's social, emotional and functional needs. - Define and execute design and persona research projects that inform product/service planning and development. - Synthetize and incorporate research findings into insights; frameworks and principles that fully-inform the overall design process. - Communicate research findings thru the organization. - Develop and propose alternative product or solution ideas based on research findings. - Define and execute program and product-line research. - Conduct usability testing and research trhu the design and development lifecycle. - Communicate test findings thru the organization. - Model users and their work to create optimum customer experiences. - Develop use cases and define customer experience requirements for new product development and play a strategic ole in product lifecycle planning. - Deliver wireframes, visual mock-ups, graphics and user workflows, as required. - Define, manage and execute prototype development, as required. - Be recognized as a thought leader within the design community, and serve as a model interaction designer. - Develop and maintain deep understanding of Large Format Products and solution portfolio. - Contribute to the development and use of design tools and processes to improve our organizational effectiveness. - Facilitate decisions across functional levels that ensure the delivery of the Customer Experience already defined. - Influence product strategy and direction collaborating with Marketing, Customer Assurance and R&D. Qualifications: - BA/BS or advanced degree in Interaction Design, User Interface Design, Human Factors, Human-Computers Interaction, Behavioural Science. - 5+ years experience working in similar design disciplines, preferably in Experience Design. - Broad understanding of Human Factors principles, theories, concepts and techniques. - Expertise in user research, interaction design, information architectures and user-centered design. - Proven track of record of developing customer experiences, deploying and tracking them. - Proven track of record of turning research results into actionable design deliverables, including wireframes, visual mock-ups, graphics and user workflows. - Strong technical aptitude to understand technological challenges of some of the products and work successfully with highly technical product teams. - Ability to establish schedules and deliverables for complex projects or programs consistent with established goals; ability to manage projects from start to finish. - Ability to juggle multiple projects and shift on demand. - Passion for continually raising the bar and inspiring the team. - Great internal and external team collaboration. - Excellent collaborative, verbal and written communication skills. - Demonstrated problem-solving abilities. - Able to work with collaborative design teams, providing a high level of delivery and positive customer experiences. - Fluent English and highly wanted Spanish. - Ability to convert design goals into development specs. - Ability to set the right criteria in order to guide development trade-offs. - Experience managing external partners. Please send your CVs to Marina Talavera (Customer Interaction FM) at [log in to unmask] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~ To receive HCI news, send the message: ~~ ~~ "JOIN BCS-HCI your_firstname your_lastname" ~~ ~~ to [log in to unmask] ~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~ Newsarchives: ~~ ~~ http://www.jiscmail.ac.uk/lists/bcs-hci.html ~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~ To join the British HCI Group, contact ~~ ~~ [log in to unmask] ~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ On 25 February 2009, the University launched its new name, Edinburgh Napier University. For more information please visit our website. Edinburgh Napier University is one of the top 10 universities in the UK for graduate employability (HESA 2009) This message is intended for the addressee(s) only and should not be read, copied or disclosed to anyone else out-with the University without the permission of the sender. 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