JISCMail - RECORDS-MANAGEMENT-UK Archives

Hi Matt,

I’m a little surprised that you haven’t seen our various emails over the past 6 months or so regarding a JISC funded project designed to confirm and address exactly the dearth in reliable evidence to support the benefit of RM that you mention.

The first output from this project, a literature review entitled An assessment of the current evidence base demonstrating the benefits of investing in the improvement of records management http://www.jiscinfonet.ac.uk/records-management/measuring-impact/literature-review was published last month.

The second, and major, output from this work: an Impact Calculator tool will be a means by which any organisation considering or currently engaged in an initiative to improve businesses processes through the management of records and information can capture and measure three distinct sets of data: performance information before and after completion of the initiative and the costs of implementing it. A comparison of the three sets of data will enable a more complete picture of the impact of implementing records management solutions to be derived through looking at its results in the immediate, short and medium term. This tool will be freely available from the JISC infoNet website from November 2009. Although primarily intended for the FE/HE sector we have already received significant interest in this tool from various sectors and from overseas and are more than happy for this tool to be used wherever there is a need.

The great advantage of this tool will be that it will enable organisations to derive their own reliable, empirical and quantifiable evidence of the impact of records management but all based on the same common underpinning framework. We hope (but will not insist) that organisations will wish to share the data they produce in order to provide a corpus of professional impact data that the literature review suggests is currently missing. We are also hopeful that we will receive the funds from JISC to support a range of pilot projects in January 2010 (FE/HE sector only) which will test the tool, report back on their findings of using it and share the data produced. Further information about this will follow in due course.

Further information about all this is available from http://www.jiscinfonet.ac.uk/records-management/measuring-impact/index_html and I believe that a paper and a commentary referencing this work is scheduled to appear in the next RMS Bulletin.

Happy to provide further details if required

With best wishes

Steve

Steve Bailey

Senior Adviser (Records Management)

JISC infoNet

Northumbria University

Room 303, Hadrian House

Higham Place, Newcastle upon Tyne, NE1 8AF

Tel: 07092 302850

Fax: + 44 (0) 191 243 8469

Email: [log in to unmask]

Web: http://www.jiscinfonet.ac.uk

Blog: http://rmfuturewatch.blogspot.com/

Linkedin profile: http://www.linkedin.com/in/sjbailey

Twitter ID: @sjbailey

From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Matthew Stephenson
Sent: 23 September 2009 15:27
To: [log in to unmask]
Subject: RM and IM facts and figures - help please

Dear All ,

Many of you will have heard of the infamous Coopers and Lybrand report which is referred to very often but doesn’t seem ever to have been identified and whose existence is extremely doubtful.

Well I would like to create something similar only this time based on real figures (with references to real cases) that will help us to do our jobs and sell RM and IM to our masters.

Such a report will only work with a great deal of collaboration and so I am asking for your help. I would be grateful if you could send me any facts, figures, statistics, anecdotal information or money spent/saved which could be used in such a report. All I ask is that it is all real information so that the report actually carries some weight and is believed. I don’t propose to name every institution or organisation but I will have correspondence in my records to support each number or fact that I quote. If you know people who have good stories/numbers/information, please pass this email on.

I propose to publish my report in the RMS Bulletin, if you provide me with some information and are not a member of the RMS, please let me know and I will ensure that you receive a copy when it is published.

Many thanks for your help and cooperation.

Regards

Matt Stephenson

Matthew Stephenson

Chairman

Records Management Society

Benchmark Communications

14 Blandford Square

Newcastle upon Tyne

NE1 4HZ

United Kingdom

Phone: 0191 244 2839