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We've had problems with Science Direct a few hours this morning. However for the moment it is up and running. Regards, Lars-Hakan Herbertsson AstraZeneca Library -------------------------------------------------------------------------- Confidentiality Notice: This message is private and may contain confidential and proprietary information. If you have received this message in error, please notify us and remove it from your system and note that you must not copy, distribute or take any action in reliance on it. Any unauthorized use or disclosure of the contents of this message is not permitted and may be unlawful. -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Ian Jennings Sent: den 30 september 2009 12:06 To: [log in to unmask] Subject: Re: [LIS-E-RESOURCES] ScienceDirect access problems No reported problems with SD here. I wonder whether there is a tie-in with the SCOPUS unavailability reported this morning on another list. Ian Jennings Leeds University Library -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Sandra Morris [ssm] Sent: 30 September 2009 11:00 To: [log in to unmask] Subject: [LIS-E-RESOURCES] ScienceDirect access problems Hello Is anyone else having problems with Elsevier ScienceDirect? We have had intermittent problems over last week or so. Down again this morning...and then up again a few minutes later. This is not just at journal level but at www.sciencedirect.com<http://www.sciencedirect.com> home page level. The error message is numbered as SD-008, with an instruction to contact the Help Desk with no indication of how to do so. We're not getting any help from Elsevier - one response so far suggested it was a problem with IE when the user was actually using Firefox! Not a good time for this to happen. Thanks Sandra Sandra Morris Electronic Information Development Officer Subject Support & E-Library Team, Information Services, Hugh Owen Library, Aberystwyth University, Aberystwyth, Ceredigion, SY23 3DZ ==================================== Email: [log in to unmask] Phone: 01970 621892 FAX: (01970) 622404 Tîm Cynorthwywyr Pwnc ac E-Lyfrgell, Gwasanaethau Gwybodaeth, Llyfrgell Hugh Owen, Prifysgol Aberystwyth, Ceredigion, SY23 3DZ ==================================== Ffon: 01970 621892 ==================================== lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn