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Hi Sarah We did discover once that some subscriptions taken by academic staff (of which we were unaware) were showing up in our usage statistics. Liz West Information Manager Digital Library Services Library & Learning Services University of Northumbria -----Original Message----- From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah Sent: 03 September 2009 14:35 To: lib-stats Subject: [lib-stats] Usage stats for non subscribed-to services Hi all, Apologies for may seem like a really odd question, but I've been noticing a few strange things in some of our usage stats reports and wondered if anyone had any words of wisdom! Sometimes, when I request a report from a provider from whom we have a number of services, I seem to have usage stats for services that we don't actually pay for, nor do we think we have any access. I queried this with Ebsco once, who wondered if we'd had a trial to something (a sensible explanation), but we hadn't to the products in question. I suppose there's really a whole other issue here of getting access to things we should be paying for but haven't, but I did wonder if anyone else had found this, and if so, do you do anything with the information? Could it inform future decisions? Like I said, a strange one, but all thoughts greatly appreciated! Thanks. Best wishes, Sarah Sarah Taylor Electronic Resources Librarian Library University of Bolton Deane Road Bolton BL3 5AB 01204 903099 [log in to unmask]