Hello everyone I was wondering whether anyone had any guidance to offer as to how long an organisation should keep such recordings when they are kept for the purpose of training and quality monitoring please. We plan to also store recordings against parent business objects, in which case the retention would be based on that of the parent business object itself. Many thanks Pascal Rigollet For any technical queries re JISC please email [log in to unmask] For any content based queries, please email [log in to unmask]