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MLA London are pleased to be able to offer the sector the opportunity to attend the following course: How to be a confident and effective networker a networking course for the people working in the library sector Date/Time: Monday 30th November 2009 09:30 - 16:30 Venue: MLA London Offices, 53-56 Great Sutton Street, London EC1V 0DG Booking details at the bottom of this email In our sector we meet a variety of people and stakeholders at events, meetings, and conferences. We are always been told these are excellent opportunities to 'network' but not everyone is a born 'networker'. This course is designed to help us overcome our fears and make us better and more effective networkers. MLA London have commissioned Kintish to deliver a one day training course for the library sector on how to become a confident and effective networker. If you want to learn how to work the room and be a confident networker at a variety of events, then book yourself a place. The aim to take the dread out of networking, and make it fun. By the end of the say, delegates will: * Be familiar with all the basics & principles of networking * Gain tips and ideas to help you develop new working partnerships and network better internally * Be able to work any room with increased self confidence ensuring you leave with those all important contacts and information * Have an increased awareness of how you can influence your standing and profile in the sector and within the organisation you work * Understand what it takes to be a great networker * Feel comfortable following up contacts after the event and help establish new partnerships * Have networked with colleagues from the library sector The day will be split into a three sessions. v How to network · Our networking fears & concerns · Understanding what networking is and what it isn't · Creating positive and memorable first impressions · Appreciating the roles and responsibilities when representing your organisation · Clarifying the skills and traits of confident and effective networkers · The No.1 principle of building relationships · The many important reasons to attend work related events · The 8 step networking process · Which events to attend & dealing with invitations · Planning and preparing for the event v Working the room · Breaking the ice · Being in command and control of your environment · Understanding the various format of groups · How to deal with rude people · Asking the right questions · Small talk; business talk · Asking questions about existing advisors and suppliers · Answering the question "What do you do?" · The etiquette of business cards · The start of the follow up process · Gaining commitment to move the relationship forward v How to follow up opportunities in a confident and professional manner Building relationships is vital in all aspects of work, from fundraising through to community engagement. This part of the day aims to help you follow up on the networking opportunities you've created and establish longer lasting and effective relationships with people and organisations you have meet. The session will cover: · Acknowledging our fear and concerns of picking up the phone and how to overcome these · The consequences of not following up · What to do straight after an event · Preparing and planning for a follow up call · Anticipating the 4 scenarios when picking up the phone · Script what to say if there is no contact · Leaving important messages on the answer phone · How to manoeuvre around gatekeepers · Planning your script to the prospect · Dealing with the 6 possible responses Registration: 09:30 - 09:45 Course: 09:45 - 16:30 Trainer: Kintish Cost: £165 (+ VAT) per delegate; cost includes all course papers, refreshments, and lunch. Bookings: Early booking is advised. Download a booking form <http://www.mlalondon.org.uk/uploads/documents/WFD_Booking_Form_2009.doc> or contact Sarah to request a form on 020 7549 1712 or [log in to unmask] Paddy McNulty Workforce Development and Events Manager MLA London 4th Floor 53-56 Great Sutton Street London EC1V 0DG Tel: 020 7549 1711 Fax: 020 7490 5225 E-mail: [log in to unmask] Web: www.mlalondon.org.uk <http://www.mlalondon.org.uk/> Please consider the environment before printing this e-mail MLA London is the strategic regional development agency for museums, libraries and libraries in London. We are part of the MLA Partnership. For further information please visit the website at www.mlalondon.org.uk Legal Disclaimer: The information contained in this e-mail message is intended only for the addressee. If you are not the intended recipient, please note that any dissemination, distribution and copying of this communication is strictly prohibited. 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