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I recently attended a Strategic Content Alliance workshop organised by JISC here in Plymouth, and one of (the many) publications we evaluated during the day is the following guide: http://www.jisc.ac.uk/media/documents/themes/eresources/sca_audiences_guide_v1-03.pdf There is also a concise edition of the above document: http://sca.jiscinvolve.org/files/2009/04/sca_audiences_conciseguide.pdf All good wishes, --Maged Access the list, archives and filestore via the web on http://www.jiscmail.ac.uk/VIRTUALWORLDS