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I agree with what you have said Tim - I was happy with 10 minute appointments. However 15 2009/7/2 TIM WALTER <[log in to unmask]> minute appointments seems to be what my partner needs. Best wishes Paul Bromley Thanks for this and other feedback > > Generally we run to time (ish) but lots of extras. I agree with booking > the > right intervals, whats the point in doing otherwise. However, I also think > that I run to time because I know the target, and if given more time, will > I > actually do more with it, or still see patients in 10.1mins and spend > 4.9mins surfing the net. > > -----Original Message----- > From: Paul Bromley [mailto:[log in to unmask]] > Sent: 02 July 2009 13:09 > To: [log in to unmask] > Subject: Re: Appt length > > Hi Tim, > > We have just implememented this with our female partner. We have looked in > depth at appointments recently. It has always been my belief that if you > take more than 10 minutes per appointment then it is madness working to a > 10 > minute interval. She was frequently running very late and always over-ran > surgeries. Early days yet, but seems to be working well. She used to have > catch-up blanks and quite a few double slots, but these have largely gone > since she has had 15 minute appointments as she does have some > consultations > that do not use the full 15 minutes. The way that we try things like this > is > that we suck it and see, but remain adaptable to change back if it does not > work. We never assume that something will deffinitely work. Why not pilot > it > with one partner?? > > Some may remember that I recently asked re ditching nurse triage of all > telephone calls and the patients being asked if they want an appointment or > can it be dealt with on the phone. Our NP was recently on holiday for 3 > weeks, so we decided that we had nothing to loose by trialling it. It has > worked like a treat!! So, back to you initial query, why not try it and see > - but suggest that if you had blocks in surgeries and made use of double > appointments, that part of the deal is that most of these should go. Also > expand the surgery to an extent to comepensate for some lost appointments - > they will still finish at the same time or even earlier - BUT patinets will > not have been kept waiting and the clinician will not feel as 'frazzled'!!! > > Best wishes > > Paul Bromley > > > 2009/7/2 TIM WALTER <[log in to unmask]> > > > We are currently mulling over how to innovate in this changing world > and > contemplating moving to routine 15min appts from 10min appointments. > The > thought is that we could deal with problems comprehensively rather > than > firefighting each appointment and overloading the system with FU > appts. > > Anyone done so and able to give feedback. > > TIA > > > > > > -- > Best Wishes > > Paul Bromley > > www.informatiks.com > Custom EMIS LV Software. > vuE | GPLabels | GPDocs | eGFRChecker > -- Best Wishes Paul Bromley www.informatiks.com Custom EMIS LV Software. vuE | GPLabels | GPDocs | eGFRChecker