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Just a thought - is 15 mins just an increment from 10 mins or have you assessed how long you actually need to achieve your objective? 2009/7/2 TIM WALTER <[log in to unmask]> > We are currently mulling over how to innovate in this changing world and > contemplating moving to routine 15min appts from 10min appointments. The > thought is that we could deal with problems comprehensively rather than > firefighting each appointment and overloading the system with FU appts. > > Anyone done so and able to give feedback. > > TIA >