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Sorry, I was not trying to criticise. I have been trying to deal with a number of queries on and off the board recently where identifying the problem has involved an excessive number of extra exchanges to obtain information. I therefore thought it appropriate to provide some suggestions on how to facilitate this process. I attempted to employ a slightly tongue-in-cheek tone to try and avoid any impression of criticism, which would have defeated the point. I gather I did not succeed. Also, a few users commented on my signature. This was clearly another humour failure. The attempted joke being that while other people go to sychrotrons and do science and bring home results, I go to synchrotrons and never even see the hardware, let alone do an experiment. I will try and remember not to attempt humour in future. :( Kevin