Louise
I think that this is not unusual, but when I tried to
audit this I discovered a problem. The ICE reporting system we use
suggested that about half the reports were never reviewed, but when I looked in
more detail I found that the audit trail on ICE only showed whether the most
recent report had been viewed. An interim report could have been
viewed but this part of the audit trail was then overwritten by a later
report which would appear as 'not viewed' on the audit trail. Only by
unlocking and showing ALL the previous reports could I find whether the report
had ever been viewed. When I did this (and it was very tedious!) I found
that most reports had been viewed at some point.
What
had not been viewed were things like TFTs, haematinics etc which took longer to
be reported.
If your system operates in the same way you may have to
do a bit more digging in the audit trail!
Cathryn
Cathryn
Corns
Head of
Biochemistry Department
01702 435555
ext 6614
Our Trust recently moved to
electronic order comms requesting for in-patients and we have just been
reviewing the first few months data. One notable finding is the high proportion
of reports which are not viewed/accessed - over 50% of reports to one of our
emergency wards, for example, are never viewed. Some areas do still receive
paper reports but there is an inevitable delay before these are despatched and
it is doubtful whether they are received/acted on within a clinically relevant
timeframe.
For those of you who are also using order
comms, I would be grateful for your feedback and whether this parallels your
experience.
Kind regards
Louise Tilbrook
Louise
Tilbrook
Principal Clinical
Scientist
Dept of Clinical
Biochemistry
Mid Essex Hospitals NHS
Trust
Chelmsford
CM1 7ET
01245 515036
07919
016847
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