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Dear All From today all regions in EGEE are expected to undertake their own regular grid operations shifts (this replaces what came to be known as CIC-on-duty). Our thanks are due in particular to Derek Ross and Catalin Condurache who have covered the UKI participation in this work for the last few years. The UKI regional shift team is composed of five people (who you probably already know): John Walsh (TCD), James Cullen (Manchester), Daniela Bauer (Imperial), Kashif Mohammad (Oxford) and Dug McNab (Glasgow). They will between them be monitoring the UKI infrastructure (using a regional dashboard tool run from the CIC portal) and raising plus following up on GGUS tickets just as before. The changeover should be relatively transparent but if you notice problems please contact the team via: uki-grid-ops at cern.ch. There will also be an opportunity to talk about any observations from the regionalisation of operations and lessons from STEP09 at the next UKI meeting which is scheduled for this Thursday (18th June) at 10:30. An agenda is being put together here: http://indico.cern.ch/conferenceDisplay.py?confId=61983. Regards, Jeremy -- Scanned by iCritical.