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Dear List We recently published the results of our market research on public Wi-Fi services in UK public libraries. This is the second time we have carried out research in this area and we've received feedback initially from over 70 percent of UK public library authorities with detailed responses from over 60 percent of these authorities. The report shows that there has been an increase in the number of implementations of wireless for the public use since our last research in 2007. It is also encouraging to see that respondents with Wi-Fi say that the main benefits are that the service has raised the profile of their libraries, attracted new users or has enhanced the library service. Bedfordshire Libraries implemented public wireless access for their users back in 2004 as part of the Libraries Go Wireless initiative; they were probably one of the first authorities to do this. Bedfordshire's journey has been an interesting one from their initial implementation to where they are now. A short video is available examining Bedfordshire's experience. The report, A Review and Evaluation of Wi-Fi services in United Kingdom Public Libraries 2009 and the Bedfordshire Libraries video can be downloaded from: http://www.insight-icam.com/m2009 Neil Johnson iCAM Systems Software Insight Media Internet Limited Tel: (+44) 0844 335 6350 Fax: (+44) 0844 335 6352 http://www.insight-media.co.uk http://www.insight-icam.co.uk