Absolutely Amanda. Co-operation and communication between players should be entirely possible. This is not as simplistic as public (good) v private (bad), as has been suggested. As a private company we fill a need. Where there is none, we don't try to fill it! Trust is, as you say, paramount. Perhaps if there were an agreed set of student-centric baseline standards for NMH - an SLA of sorts - then trust could be developed. If there were, then some companies wouldn't be able to charge expensive admin costs, and HEI's would pass on details of other providers rather than leave students without support for two years. Anthony -----Original Message----- From: Discussion list for disabled students and their support staff. on behalf of Amanda Kent Sent: Tue 6/2/2009 8:14 AM To: [log in to unmask] Subject: Re: quotes for support tutoring Anthony H is correct, it is not a zero-sum game (the two quotations only makes it look that way). Non zero sum is non-strictly competitive, therefore communication and co-operation between players is the best strategy for all in the game. In the case of NMH supply, the methods of communication appear rudimentary and information is incomplete but cooperation between players should in theory be possible. Trust is a key issue here, Amanda On Mon, 1 Jun 2009 14:29:26 +0100, Anthony Healy <[log in to unmask]> wrote: >Dear Penny > >Couldn't agree more. This is not rocket science, but the fact that the big mover in >question can seemingly justify these expensive arrangements with relative impunity is >testament to the lack of "joined-up" thinking. > >A central register of 'non-medical helpers' as discussed by Ros with the SLC, and a >website where practitioners can list their credentials is a good start. Though I suspect >that until the much-awaited SLA for the NMH sector is hammered out, these loopholes will >continue to be exploited. > >Suffice to say, that there are private companies (e.g. Clear Links, Claro Learning) - who >do not charge an upfront fee, and who consider the initial risk assessment as an on- cost >of providing the service. > >Naturally, we would agree with Amanda that had the student been provided with an >alternative to an HEI, a referral at an earlier stage would have been facilitated. But this is >not a zero-sum game. Choice - even from the "dreaded" private sector - is not >detrimental to the service provided by HEI's, but complimentary. The key is to keep the >student, and the tax payer for that matter, as the central point of focus. > >Anthony Healy >Director, Development >Claro Learning >www.clarolearning.com > >