The website says
"You can become ex-directory by texting the letter ‘E’ to 118800 from the mobile phone you want to be made ex-directory or you can call us on 0800 138 6263."
Unless I've read it wrongly, that suggests that you can phone to become ex-directory, and as 0800 numbers should be free from a landline, I just tried it (called timed at 13:55).
I got the following recorded message
"thank you for calling 118 800 Customer Services. Our opening hours are 9am - 5pm M-F except public holidays. Please call back during opening hours"
Hm. Not exactly customer service......................
Regards, Jane
> Date: Wed, 10 Jun 2009 13:50:45 +0100
> From: [log in to unmask]
> Subject: Re: [data-protection] Mobile Phone directory
> To: [log in to unmask]
>
> On one of their interviews yesterday (I am ashamed at my tender age to
> say it might have been Radio 4!!) they specifically said that they did
> not charge for the texts to it would only be the customer's own standard
> network tariff cost.
>
>
> However, watch this space as I have used the text service to opt-out and
> I will let you know if I get charged more than 10p for the privilege!
>
>
>
> Regards,
>
>
> Clare
>
>
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>
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]] On Behalf Of Simon Howarth
> Sent: 10 June 2009 13:47
> To: [log in to unmask]
> Subject: Re: [data-protection] Mobile Phone directory
>
> The site is www.118800.co.uk and has a contact email address that I have
> used. One comment I noted was that when someone texted an opt-out they
> were charged at a premium rate. I don't know if this is totally right,
> but I am not going to find out by texting!
>
> Simon Howarth.
>
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]] On Behalf Of Broadfoot, Kevin
> Sent: 10 June 2009 10:53
> To: [log in to unmask]
> Subject: Re: [data-protection] Mobile Phone directory
>
> Roland wrote "You can become ex-directory by texting the letter 'E'
> calling 0800 138 6263. Standard network charges apply."
>
> It's that bit about standard network charges still applying that bothers
> me. And I still can't see how the proposed service has been set up
> without conflicting with the requirements in the Privacy & Electronic
> Communications Regulations (reg 18) which states that the personal data
> of an individual subscriber shall not be included in a directory unless
> the subscriber has, free of charge, been informed by the collector of
> the purposes of the directory; given the opportunity to determine
> whether personal data should be included in the directory; and without
> charge, be able to verify, correct or withdraw those data at any time.
>
> Kevin Broadfoot
>
>
>
>
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