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That's right, they are xml based. Had similar problems myself before with people who had Office 2003 installed, even though they had the Microsoft XML converter pack installed. I think it was solved in the end by a service pack upgrade for office 2003, though not sure if this applies in your case anyway. Catherine From: Leo Havemann <[log in to unmask]> To: [log in to unmask] Date: 20/05/2009 22:18 Subject: Re: Safe Assign user policy Just an aside to this, but may be relevant. We had an issue with downloading docxs from Bb when using IE (didn't affect Firefox). This wasn't to do with SafeAssign specifically - the courses in question were using the normal assignment tool. Blackboard doesn't have any issue accepting the file on submission but when the instructors went to download it they were getting a zip file which doesn't unzip to anything useful (apparently this is because docxs are xml based). As a workaround you can download within the zip that Bb creates when you go to the item download and select users page. The Blackboard application servers needed an updated list of MIME types in order to resolve this. Cheers Leo -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Volker Kleinschmidt Sent: 18 May 2009 23:35 To: [log in to unmask] Subject: Re: Safe Assign user policy SafeAssign has supported Office 2007 file formats for several months - you must have missed a couple of updates there. --Volker On Thu, May 14, 2009 at 9:48 AM, Daz Smith <[log in to unmask]> wrote: > Hi all, > We about to roll out the safe assign tool for staff to use on assignment submissions. Does anyone have a user policy they could share, could do with a few pointers, also and more importantly, has anyone come up with a solution to Office 2007 documents being loaded in to safe assign, as at present it does not support this file format. > > > > regards > > Daz Smith > e-learning Manager > Brooklands College > Heath Road > Weybridge > Surrey > KT13 8TT > > Tel: 01932797890 > > [log in to unmask] > > > > > ********************************************************************** > This message, and any attachments, may contain confidential and legally privileged > information. In the event of an error in transmission, unauthorised recipients are > requested to contact the sender immediately and not to disclose or make use of this > information. Any opinions expressed are those of the individual and may not > necessarily represent the opinion of the organisation. Brooklands College > ********************************************************************** > > -- Volker Kleinschmidt Senior Support Engineer Blackboard Client Support