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I've just had an email from Technical Indexes to advise going via http://www.info4education.com/ - follow the login link on the left and then pick your institution from the drop-down list. Seems to work OK for us. We're also having problems with Emerald - I'd be interested if anyone has a solution. Regards, Steve -----Original Message----- From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of HAYES CHRISTINE A J Sent: 13 March 2009 12:29 To: [log in to unmask] Subject: [LIS-E-RESOURCES] Database access problems We are having problems accessing Emerald and the CIS ( Technical Indexes) databases at the moment . There appears to be a 'fault' with Athens authentication for both resources . Is anyone else experiencing this? We've never had so many problems since the arrival of the UK Access Management Federation- not a week goes by without one of our resources falling down- does anyone else feel the same? Best regards Christine A J Hayes Electronic Journals Administrator University of Greenwich Dreadnought Library Greenwich London SE10 9LS 020 8331 8251 Fax 020 8331 8195 lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn